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Inteligência emocional, liderança e desempenho qual a associação?
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Advisor(s)
Abstract(s)
A Inteligência Emocional (IE) pode ser definida como a capacidade de
monitorizar e destrinçar os sentimentos e as emoções, próprias e dos outros, utilizando a
informação como guia do pensamento e da acção.
Em contexto organizacional a IE tem sido apontada como uma competência
importante por vários autores (e.g. Dawn & Sojka, 2003; Goleman, 2002) que têm
relacionado com o desempenho e liderança.
Foram recolhidos dados do nível de IE e auto-percepção de liderança e
avaliações de desempenho. Explorou-se neste estudo a relação entre a IE e desempenho
dos colaboradores com o tipo de liderança, auto-percepcionado e se não existe diferença
no nível de IE consoante o género sexual.
Os resultados indicam que a liderança não se associa com o nível de IE, bem
como o desempenho, não tendo sido possível confirmar as hipóteses. Contudo, não se
verifica diferença no nível de IE consoante o género sexual. Considerações e
implicações dos resultados são discutidas ao longo do trabalho.
ABSTRACT: Emotional Intelligence (EI) can be defined as the ability to monitor one´s own and others feelings and emotions, to discriminate among them and to use this information to guide one own thinking and actions. In an organizational context, EI has been pointed as an important ability by several thors (e.g. Dawn & Sojka, 2003; Goleman, 2002) that related with performance and leadership. Data has been collected from EI level and leadership, self-perception, and performance evaluations. In this study was explored the relationship between EI, collaborators performance, self-perception, leadership style and if there is no difference in the level of EI as the sexual gender. The results indicate that leadership is not associated with EI level, as with performance, it wasn´t possible to confirm hypothesis However, it wasn´t possible check difference in the EI level as the sexual gender. Considerations and implications of the findings are discussed throughout the thesis.
ABSTRACT: Emotional Intelligence (EI) can be defined as the ability to monitor one´s own and others feelings and emotions, to discriminate among them and to use this information to guide one own thinking and actions. In an organizational context, EI has been pointed as an important ability by several thors (e.g. Dawn & Sojka, 2003; Goleman, 2002) that related with performance and leadership. Data has been collected from EI level and leadership, self-perception, and performance evaluations. In this study was explored the relationship between EI, collaborators performance, self-perception, leadership style and if there is no difference in the level of EI as the sexual gender. The results indicate that leadership is not associated with EI level, as with performance, it wasn´t possible to confirm hypothesis However, it wasn´t possible check difference in the EI level as the sexual gender. Considerations and implications of the findings are discussed throughout the thesis.
Description
Dissertação de Mestrado apresentada ao ISPA - Instituto Universitário
Keywords
Inteligência emocional Liderança e desempenho Emotional intelligence Leadership and performance