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O papel mediador da motivação na relação entre o silêncio do colaborador e comportamentos desviantes
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Advisor(s)
Abstract(s)
O mercado de trabalho tem sido alvo de diversos fenómenos que têm emergido,
principalmente após a pandemia Covid-19, nomeadamente o Grumpy Staying. Este fenómeno
consiste na adoção de uma atitude irritada evidenciando descontentamento e resignação.
Além disto, contribui para o mau estar individual, do ambiente de trabalho e prejudica as
organizações. Não existindo estudos científicos sobre este tema, relacionaram-se as variáveis
comportamentos desviantes, silêncio dos colaboradores e motivação no trabalho.
Assim, este estudo teve como objetivo testar as hipótese em que o silêncio dos
colaboradores se relacionava com os comportamentos desviantes e ainda que a motivação
seria mediadora desta relação. Para testar estas hipóteses participaram 266 indivíduos que se
encontravam no mercado de trabalho português.
Os resultados encontrados mostraram que a dimensão do silêncio submisso/defensivo
se relacionou positivamente com os comportamentos desviantes organizacionais e ainda que
a amotivação e a motivação autónoma foram mediadores desta relação.
Assim, existe contribuição para o estudo científico do grumpy staying e ainda para a
investigação da relação das variáveis estudadas. Apela-se ainda a importância das
organizações terem em conta este novo fenómeno presente no mercado de trabalho.
ABSTRACT: The job market has been the target of several phenomena that have emerged, especially since the Covid-19 pandemics, in particular Grumpy Staying. This phenomenon consists of adopting an irritated attitude, showing discontentment and resignation. In addition, it contributes to poor individual well-being, the work environment and damage organizations. So far there are no scientific studies on this subject, so the variables employee silence, deviant behavior and work motivation have been linked. The aim of this study was therefore to test the hypotheses that employee silence was related to deviant behavior and that motivation mediated this relationship. To test these hypotheses, 266 individuals in the Portuguese job market participated. The results showed that the dimension of submissive/defensive silence was positively related to organizational deviant behaviour and that amotivation and autonomous motivation were mediators of this relationship. This way, there is a contribution to the scientific study of grumpy staying and also to the investigation of the relationship between the variables that have been studied. This study also appeals to the importance for organizations to keep in mind this new phenomenon in the job market.
ABSTRACT: The job market has been the target of several phenomena that have emerged, especially since the Covid-19 pandemics, in particular Grumpy Staying. This phenomenon consists of adopting an irritated attitude, showing discontentment and resignation. In addition, it contributes to poor individual well-being, the work environment and damage organizations. So far there are no scientific studies on this subject, so the variables employee silence, deviant behavior and work motivation have been linked. The aim of this study was therefore to test the hypotheses that employee silence was related to deviant behavior and that motivation mediated this relationship. To test these hypotheses, 266 individuals in the Portuguese job market participated. The results showed that the dimension of submissive/defensive silence was positively related to organizational deviant behaviour and that amotivation and autonomous motivation were mediators of this relationship. This way, there is a contribution to the scientific study of grumpy staying and also to the investigation of the relationship between the variables that have been studied. This study also appeals to the importance for organizations to keep in mind this new phenomenon in the job market.
Description
Dissertação de Mestrado apresentada no Ispa – Instituto
Universitário para obtenção de grau de
Mestre na especialidade de Psicologia Social
e das Organizações.
Keywords
Grumpy staying Motivação no trabalho Silêncio dos colaboradores Comportamentos desviantes Grumpy staying Work motivation Employee silence Desviant behaviour