Loading...
9 results
Search Results
Now showing 1 - 9 of 9
- Conflict (Work-Family and Family-Work) and task performance: The role of well-being in this relationshipPublication . Moreira, Ana; Encarnação, Tiago; Viseu, J.; Au-Yong-Oliveira, ManuelRecent societal changes have brought new challenges to contemporary organisations, e.g., how to properly manage the work-family/family-work dyad and, thus, promote adequate task performance. This paper aimed to study the relationship between conflict (work-family and familywork) and task performance, and whether this relationship was moderated by well-being. Thus, the following hypotheses were formulated: (1) conflict (work-family and family-work) is negatively associated with task performance; (2) conflict (work-family and family-work) is negatively associated with well-being; (3) well-being is positively associated with task performance; and (4) well-being moderates the relationship between conflict (work-family and family-work) and task performance. A total of 596 subjects participated in this study, all employed in Portuguese organisations. The results underlined that only family-work conflict was negatively and significantly associated with task performance. Work-family conflict established a negative and significant relationship with well-being. Well-being was positively and significantly associated with performance and moderated the relationship between conflict (work-family and family-work) and task performance. These results show that organisations should provide employees with situations that promote their wellbeing, especially in Portugal, where a relationship culture exists (rather than task culture, which is predominant in the USA and Canada, for example) which means that additional and considerable time must be dedicated to personal and family matters for people to fit in and be accepted harmoniously.
- The impact of digital influencers on product/service purchase decision making—An exploratory case study of Portuguese peoplePublication . Caiado, Fábio; Fonseca, Joana; Silva, Joana; Neves, Soraia; Moreira, Ana; Gonçalves, Ramiro; Martins, José; Branco, Frederico; Au-Yong-Oliveira, ManuelThe growing use of technology and social media has resulted in the emergence of digital influencers, a new profession capable of changing the mentalities and behaviours of those who follow them. This study arises to better understand the potential impact digital influencers might have on the Portuguese population's purchase behaviour and patterns, and for this purpose, seven hypotheses were formulated. An online questionnaire was conducted to respond to these theoretical assumptions and collected data from 175 respondents. A total of 129 valid answers were considered. It was possible to conclude that purchase intention does not necessarily translate into a purchase action. It was also concluded that the relationship between social network use and the purchase of products/services recommended by influencers is only statistically significant for Instagram. Furthermore, the individuals' generation is not statistically significant / linked with purchasing a product/service recommended by influencers. Yet further, a small percentage of respondents have also identified themselves as impulsive shoppers and perceived Instagram as their favourite social network. With the results of this study, it is also possible to state that the influencer's opinion was classified as the last factor considered in the purchase decision process. Additionally, there is a weak negative association between purchasing a product/ service recommended by influencers with sponsorship disclosure and remunerated partnership, which decreases credibility and discourages purchasing, in Portugal, a feminine culture which dislikes materialism.
- Competencies and skills for tourism education advancement: A bibliometric a analysis and literature reviewPublication . Au-Yong-Oliveira, Manuel; Bampoori, Mastoureh; Moreira, Ana; Grassos, TheodorosHow may we secure a more sustainable path, in future, for the tourism industry? Following the Covid-19 pandemic, which made evident some frailties and need for change in the tourism industry, the tourism scenario has evolved, and a great deal of upskilling and reskilling is now necessary. Consumer attitudes have altered and are now more focused on sustainable tourism and other such related themes. This study is an attempt to shed light on competencies and skills for tourism education advancement—whether by universities or by VET. Hence, a bibliometric analysis was performed as was a literature review. The bibliometric analysis identified some key themes using the VOS viewer tool and the Scopus database. Digital skills, soft skills, emotional intelligence, but above all the ability to seek out what one needs to know (ability to self-determine and be self-motivated), in the era of technology, stand out. The literature review identified green skills (×4), global skills (×4), digital skills (×6), and digital apps (×4)—related to competencies and skills for tourism education/training advancement.
- Fintech: Evidence of the urgent need to improve financial literacy in PortugalPublication . Costa, Mariana; Au-Yong-Oliveira, Manuel; Moreira, AnaFintech has revolutionized the financial sector, providing a new way of providing banking services. Since Fintech can provide the same services as traditional banks but entirely online, it is a competitor. As a result, consumers’ relationships with banking have inevitably changed, and it is therefore relevant to analyze these changes. The main objective of this study is to understand people’s perceptions of Fintech, their level of knowledge about it, and the impact of its emergence on traditional banking. The study sample consisted of 174 participants. A quantitative methodology was used to test the hypotheses formulated. The results show that participants who know about Fintech and perceive it as safe have a greater intention of changing banks. On the other hand, they perceive that supervision and regulation in traditional banks is higher than in Fintech. Among the reasons for becoming a Fintech customer, the most mentioned were lower costs and the fact that they provide greater convenience and ease of use. It will be in Fintech’s interest to continue working with regulators so that the sector makes progress in this area and consumers can recognize greater equality between traditional banks and Fintech in the future.
- Competence development and affective commitment as mechanisms that explain the relationship between organizational culture and turnover intentionsPublication . Palma, Ana C; Dias, Ana Rita; Pereira, Beatriz; Au-Yong-Oliveira, ManuelThis study investigated the effect of organizational culture (supportive culture, innovation culture, goal culture and rule culture) on turnover intentions and whether this relationship was mediated by organizational practices of competencies development (training, functional rotation and individualized support) and affective commitment. The study sample consisted of 369 participants working in organizations based in Portugal. The results show that only goal culture positively and significantly affects the three dimensions of organizational practices of development competencies and affective commitment. The culture of support has a positive and significant effect on functional rotation, individualized support and affective commitment. The culture of innovation has a positive and significant effect on training. Supportive culture, goal culture and the dimensions of organizational practices of development competencies negatively and significantly affect exit intentions. The serial mediating effect of organizational practices of development competencies and affective commitment on the relationship between organizational culture (supportive culture and goal culture) and turnover intentions was proven. Organizational culture, especially supportive culture and goal culture, proved to be relevant in boosting the implementation of organizational practices of development competencies, boosting affective commitment and reducing turnover intentions.
- Internationalization of small and medium-sized enterprises: Best practices and the emerging concept of foreign champion, an empirical investigationPublication . Calheiros-Lobo, N.; Moreira, Ana; Au-Yong-Oliveira, Manuel; Vasconcelos Ferreira, José AntónioABSTRACT: This article introduces a new theoretical concept, the “foreign champion”, which attempts to solve the principal–agent problem and improve academic understanding of foreign market entry decisions by analyzing what experts in the field consider to be best practices. Based on empirical research into the determinants of SME internationalization success, semi-structured interviews (n = 12, t = 5 h 10 min.) were conducted with industry experts, including one academic, government officials, chamber and association leaders, a venture capitalist, and several CEOs, and key testimonies were studied using qualitative analysis software. The results shed light on effective internationalization strategies and common market entry mistakes. Despite the perception of saturation, the prominence of the experts, and the large sample, there may be limitations, such as not covering several regions. The originality of this study lies in its conceptual framework, the insights gained from the select interviews, and a new concept of foreign market entry.
- Competencies and skills for tourism education advancement: A bibliometric analysis and literature reviewPublication . Au-Yong-Oliveira, Manuel; Bampoori, Mastoureh; Moreira, Ana; Grassos, TheodorosHow may we secure a more sustainable path, in future, for the tourism industry? Following the Covid-19 pandemic, which made evident some frailties and need for change in the tourism industry, the tourism scenario has evolved, and a great deal of upskilling and reskilling is now necessary. Consumer attitudes have altered and are now more focused on sustainable tourism and other such related themes. This study is an attempt to shed light on competencies and skills for tourism education advancement—whether by universities or by VET. Hence, a bibliometric analysis was performed as was a literature review. The bibliometric analysis identified some key themes using the VOS viewer tool and the Scopus database. Digital skills, soft skills, emotional intelligence, but above all the ability to seek out what one needs to know (ability to self-determine and be self-motivated), in the era of technology, stand out. The literature review identified green skills (×4), global skills (×4), digital skills (×6), and digital apps (×4)—related to competencies and skills for tourism education/training advancement.
- Unretirement: Motivational factors among financially independent seniors and their potential to contribute to organizational productivity, knowledge transfer and corporate resiliencePublication . Falckenthal, Bettina; Figueiredo, Cláudia; Palma, Ana C; Au-Yong-Oliveira, ManuelThe main objective of this study is to investigate a solution for the current lack of skilled workers in Europe and to optimize the utilization of expertise. For this qualitative study, 36 semi-structured interviews were conducted (with a purposive sample of financially independent (soon-to-be) retirees and employers). The thematic analysis revealed (1) on both the employer’s and recruiter’s side, there are many stereotypes and prejudices, as well as a lack of creativity about how to integrate these highly motivated specialists into the organization’s workforce; (2) Employees, retirees and employers where asked: what could be the motivation to employ retirees, what could be the benefits, what could be the drawbacks. The results also indicate that searching for intellectual challenges and solving them with a team of co-workers is one of the main attractions for senior experts. We identified six main patterns for unretirement choices: learning and intellectual challenges, applying expertise, public perception of retirees, belonging and social connections, compensating for loss of status, and feeling appreciated. Appreciating, valuing, and channeling this drive to solve present-day problems independent of a person’s chronological age should be self-evident for organizations and societies.
- Fintech services and the drivers of their implementation in small and medium enterprisesPublication . Moreira, Diana; Au-Yong-Oliveira, Manuel; Moreira, AnaFintech has been one of the biggest agents of change in the financial sector worldwide, deserving an in-depth analysis as the aim of this study (including factors leading to its adoption, consequences, etc.). During the COVID-19 pandemic, the financial area and Fintech services allied to technology has increased efficiency, convenience, and security. To better understand this type of service, the research follows a quantitative methodology. The quantitative method included a questionnaire survey of companies that are Fintech customers, totaling 49 valid responses from firms (collected over a three-month period and which involved sending over a thousand emails to numerous companies). The response rate was low due to both the pandemic and the conjuncture with major war, which are generating uncertainty in business. The analysis was based on descriptive statistics, an assessment of the metric qualities of the scales, reliability and an Exploratory Factor Analysis, Pearson correlations and Hypothesis testing. The positive and significant effect of the technological context (perceived convenience, usefulness and effectiveness and perceived safety and trust) and the organizational context (ecological footprint reduction and internal cost reduction) on Fintech service adoption intention was confirmed. Hypothesis Three was partially confirmed since only consumer trends and reputation perception have a positive and significant effect on the intention to adopt Fintech by SMEs. The moderating effect of the environmental context in the relationship between the technological context and the intention to adopt Fintech by SMEs was partially proven, but the same was not verified in the relationship between the organizational context and the intention to adopt Fintech by SMEs. Portugal seems to be on the same adoption path as the rest of the western world, and Fintech services will undoubtedly increase, in a kind of revolution in which the strongest and those able to adapt to the markets and their needs will survive.