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O efeito mediador das estratégias de coping na relação entre o stress ocupacional e o strain
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Abstract(s)
O presente trabalho teve como principal objectivo investigar o papel do stress
ocupacional, no desenvolvimento de strain físico, analisando os processos e factores que
influenciam esta relação. O modelo proposto sugere que as estratégias de coping medeiam a
relação entre o stress ocupacional e o strain sentido.
Um segundo objectivo consiste na investigação da relação existente entre o stress
ocupacional e a mudança organizacional.
O estudo empírico teve uma amostra de 459 operários fabris (50 do sexo feminino
e 409 do sexo masculino) de uma empresa do sector automóvel, com uma média de 36.99
anos.
Os dados foram recolhidos através dos seguintes instrumentos: (1) Inventário de
Mudança Organizacional (IMO), (2) o Organizational Constraits Scale (OCS), (3) o Interpersonal
Conflict at Work Scale (ICAWS), (4) o Quantitative Workload Inventory (QWI), (5) o Physical
Symptoms Inventory (PSI) e (6) o Brief COPE, seguindo um design explanatório e
correlacional.
Os resultados das regressões lineares múltiplas indicam que, a relação entre o stress
ocupacional e o strain, é mediada parcialmente pela estratégia de coping expressão de
sentimentos negativos e que o aumento da mudança organizacional prediz o aumento do
stress ocupacional. Estes resultados sugerem que o recurso a estratégias de coping maladaptadas
face ao stress ocupacional tem um impacto negativo na saúde e reforçam a
evidência que a frequência de mudança afecta positivamente o stress ocupacional sentido.
Estes resultados evidenciam a complexidade do tema abordado e mostram a
necessidade de se desenvolverem intervenções a nível da gestão do stress ocupacional.
ABSTRACT: The main goal of this dissertation was to investigate the role of occupational stress in the development of physical strain, analyzing the processes and factors that influence this relationship. Our theoretical model suggests that coping strategies mediate the relationship between occupational stress and physical strain. The second goal is to investigate the existing relationship between occupational stress and organizational change. The empirical study had a sample of 459 factory workers (50 females and 409 males) from an enterprise of the automobile sector, with an average of 36.99 years. Data was collected by the following instruments: (1) Organizational Change Inventory (OCI), (2) Organizational Constraits Scale (OCS), (3) Interpersonal Conflict at Work Scale (ICAWS), (4) Quantitative Workload Inventory (QWI), (5) Physical Symptoms Inventory (PSI) and (6) Brief COPE, following an explanatory and correlational design. The results of multiple linear regressions indicate that the relationship between occupational stress and strain is partially mediated by the coping strategy of expressing negative feelings and that the increase of organizational change predicts an increase in occupational stress. These results suggest that the resource to maladaptive coping strategies to occupational stress got a negative impact in health and the results support the evidence that the frequency of change positively affects the perception of occupational stress. These results show the complexity of the discussed issue and the need to develop interventions in the management of occupational stress
ABSTRACT: The main goal of this dissertation was to investigate the role of occupational stress in the development of physical strain, analyzing the processes and factors that influence this relationship. Our theoretical model suggests that coping strategies mediate the relationship between occupational stress and physical strain. The second goal is to investigate the existing relationship between occupational stress and organizational change. The empirical study had a sample of 459 factory workers (50 females and 409 males) from an enterprise of the automobile sector, with an average of 36.99 years. Data was collected by the following instruments: (1) Organizational Change Inventory (OCI), (2) Organizational Constraits Scale (OCS), (3) Interpersonal Conflict at Work Scale (ICAWS), (4) Quantitative Workload Inventory (QWI), (5) Physical Symptoms Inventory (PSI) and (6) Brief COPE, following an explanatory and correlational design. The results of multiple linear regressions indicate that the relationship between occupational stress and strain is partially mediated by the coping strategy of expressing negative feelings and that the increase of organizational change predicts an increase in occupational stress. These results suggest that the resource to maladaptive coping strategies to occupational stress got a negative impact in health and the results support the evidence that the frequency of change positively affects the perception of occupational stress. These results show the complexity of the discussed issue and the need to develop interventions in the management of occupational stress
Description
Keywords
Stress Mudança organizacional Coping Strain Organizational change