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Publication
O bem estar no trabalho : O impacto do suporte no trabalho percebido pelos trabalhadores
Authors
Abstract(s)
Este trabalho teve como objectivo estudar as relações entre as características do BET e
suporte no trabalho, testando a hipótese central de que as dimensões do suporte no trabalho são
um factor preditor do BET. O suporte teórico dessa relação é dado por dois modelos
explicativos do BET e suporte no trabalho, propostos pelo estudo. Seguindo um delineamento
correlacional, aplicou-se a uma amostra de 133 indivíduos pertencentes a diferentes sectores de
actividade profissional o questionário O Bem-Estar no Trabalho e Factores Condicionantes. Os
resultados suportam, pelo menos parcialmente, as hipóteses propostas. Através de regressões
múltiplas, a dimensão do suporte relativa ao supervisor/organização mostrou ser o factor
preditivo mais importante das características do BET. Quando maior os níveis de suporte do
supervisor/organização maiores os níveis de satisfação com as características de trabalho e
envolvimento no trabalho. Inversamente, quanto maior os níveis de suporte do
supervisor/organização menores os conflitos existentes no trabalho e os constrangimentos
organizacionais que impedem a realização do trabalho. Estes resultados têm apoio na literatura, e
enfatizam a necessidade das organizações estarem conscientes da importância do suporte do
supervisor/organização no BET.
ABSTRACT: This work aimed at studying the relationship between BET and support at work, testing a central hypothesis that the dimensions of support at work are an important predictor of BET. The theoretical support of this relationship is provided by two explanatory models of BET and support at work, proposed by the study. Following a correlational design, the questionnaire Well- Being at Work and Conditioning Factors was given to a sample of 133 workers of different sectors of professional activity. The results were compatible, at least partially, with the proposed hypotheses. Through multiple regressions, the dimension of support related to supervisor/organization support proved to be the most important predictor of the characteristics of BET. The higher levels of perceived supervisor/organization support higher levels of satisfaction with the job characteristics and job involvement. Inversely, higher levels of support from supervisor/organization lesser the existing of conflicts in the workplace and organizational constraints that hinder the work. These results are supported in the literature, and emphasize the need for organizations to be aware of the importance of support from supervisor/organization on BET.
ABSTRACT: This work aimed at studying the relationship between BET and support at work, testing a central hypothesis that the dimensions of support at work are an important predictor of BET. The theoretical support of this relationship is provided by two explanatory models of BET and support at work, proposed by the study. Following a correlational design, the questionnaire Well- Being at Work and Conditioning Factors was given to a sample of 133 workers of different sectors of professional activity. The results were compatible, at least partially, with the proposed hypotheses. Through multiple regressions, the dimension of support related to supervisor/organization support proved to be the most important predictor of the characteristics of BET. The higher levels of perceived supervisor/organization support higher levels of satisfaction with the job characteristics and job involvement. Inversely, higher levels of support from supervisor/organization lesser the existing of conflicts in the workplace and organizational constraints that hinder the work. These results are supported in the literature, and emphasize the need for organizations to be aware of the importance of support from supervisor/organization on BET.
Description
Dissertação de Mestrado apresentada ao ISPA - Instituto Universitário
Keywords
Bem-estar no trabalho (BET) Suporte no trabalho Well-being at work Support at work