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O papel mediador da satisfação no trabalho na relação entre a intensificação do trabalho e o equilíbrio entre a vida pessoal e profissional
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Abstract(s)
A presente dissertação teve como objetivo analisar a relação entre a intensificação do trabalho e o equilíbrio entre a vida pessoal e profissional, considerando o papel mediador da satisfação no trabalho.
Este estudo foi motivado pelo crescente desafio enfrentado pelos colaboradores na conciliação dos seus papéis profissionais e pessoais, num contexto marcado pela intensificação das exigências laborais. A intensificação do trabalho, definida como o aumento do ritmo, da carga e da complexidade das tarefas, tem vindo a ser associada a efeitos adversos no bem-estar dos trabalhadores, como o esgotamento e a diminuição da qualidade de vida.
Através de um estudo quantitativo de caráter correlacional com base na aplicação de um questionário online, com uma amostra de 162 participantes, foram testadas duas hipóteses: (1) a intensificação do trabalho influencia negativamente o equilíbrio entre a vida pessoal e profissional, e (2) essa relação é mediada pela satisfação no trabalho. Os resultados suportam a hipótese 1 e revelam uma mediação parcial da satisfação no trabalho na hipótese 2. Verificou-se que a intensificação do trabalho está associada a menores níveis de satisfação, o que, por sua vez, prejudica o equilíbrio entre os domínios profissional e pessoal.
Os resultados obtidos sublinham a importância de desenvolver estratégias organizacionais que reduzam a sobrecarga laboral e promovam contextos de trabalho saudáveis, capazes de potenciar a satisfação dos colaboradores e a sua qualidade de vida global.
Entre as limitações identificadas, destaca-se a dimensão reduzida da amostra e o facto de o delineamento do estudo não permitir generalizar os resultados nem inferir relações causais. Futuras investigações deverão recorrer a metodologias longitudinais e incluir outras variáveis mediadoras, como o apoio organizacional ou o envolvimento no trabalho.
The present dissertation aimed to analyse the relationship between work intensification and work-life balance, considering the mediating role of job satisfaction. This study was motivated by the growing challenge faced by employees in reconciling their professional and personal roles, in a context marked by increasingly intense work demands. Work intensification, defined as the increase in pace, workload, and task complexity, has been associated with negative effects on workers’ well-being, such as exhaustion and reduced quality of life. A quantitative, correlational study was conducted using an online questionnaire applied to a sample of 162 participants. Two hypotheses were tested: (1) work intensification negatively influences work-life balance, and (2) this relationship is mediated by job satisfaction. The results support hypothesis 1 and reveal a partial mediation effect of job satisfaction in hypothesis 2. It was found that work intensification is associated with lower levels of job satisfaction, which in turn negatively affects the balance between professional and personal life domains. The findings highlight the importance of developing organisational strategies that reduce workload and promote healthy work environments that foster employee satisfaction and overall quality of life. Among the study’s limitations, the small sample size stands out, as well as the fact that the study design does not allow for generalization of the results or inference of causal relationships.Future research should adopt longitudinal methodologies and include other mediating variables, such as organisational support or work engagement.
The present dissertation aimed to analyse the relationship between work intensification and work-life balance, considering the mediating role of job satisfaction. This study was motivated by the growing challenge faced by employees in reconciling their professional and personal roles, in a context marked by increasingly intense work demands. Work intensification, defined as the increase in pace, workload, and task complexity, has been associated with negative effects on workers’ well-being, such as exhaustion and reduced quality of life. A quantitative, correlational study was conducted using an online questionnaire applied to a sample of 162 participants. Two hypotheses were tested: (1) work intensification negatively influences work-life balance, and (2) this relationship is mediated by job satisfaction. The results support hypothesis 1 and reveal a partial mediation effect of job satisfaction in hypothesis 2. It was found that work intensification is associated with lower levels of job satisfaction, which in turn negatively affects the balance between professional and personal life domains. The findings highlight the importance of developing organisational strategies that reduce workload and promote healthy work environments that foster employee satisfaction and overall quality of life. Among the study’s limitations, the small sample size stands out, as well as the fact that the study design does not allow for generalization of the results or inference of causal relationships.Future research should adopt longitudinal methodologies and include other mediating variables, such as organisational support or work engagement.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário para obtenção de grau de Mestre em Psicologia Social e das Organizações
Keywords
Intensificação do trabalho Satisfação no trabalho Equilíbrio vida-trabalho Work intensification Job satisfaction Work-life balance