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O impacto dos estilos de liderança na satisfação no trabalho : o efeito mediador do engagement
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Abstract(s)
A presente investigação teve como objetivos estudar a relação entre a liderança e a satisfação no trabalho, testando o papel da variável engagement enquanto mediadora desta relação. Enquanto objetivo secundário, foi analisada a influência do teletrabalho sobre as variáveis em estudo.
O estudo contou com a participação de 175 sujeitos trabalhadores de diversos setores com idades compreendidas entre os 19 e os 69 anos (M = 40.02; D.P. = 12.40). A amostra do estudo foi recolhida através do preenchimento de um questionário online, constituído pelas seguintes escalas: Multifactor Leadership Questionnaire (MQL – 5x); a versão reduzida do Cuestionário de Satisfacción Laboral S20/23; e Utrech Work Engagement Scale (UWES).
Os resultados demonstram que os estilos de liderança transformacional e transacional se relacionaram positivamente com níveis de satisfação no trabalho. Adicionalmente, verificou-se que o efeito do estilo de liderança transformacional sobre a satisfação no trabalho foi maior comparativamente ao do estilo de liderança transacional. Confirmou-se, também, que o efeito dos estilos de liderança é mediado pelo engagement, sendo esta mediação mais evidente para o estilo de liderança transformacional.
Os resultados suportam evidência existente na literatura relativa ao efeito dos estilos de liderança sobre a satisfação no trabalho e, para além disto, realçam também a importância que o engagement tem enquanto variável explicadora deste efeito, nomeadamente, no estilo de liderança transformacional.
The present investigation’s objectives consisted of studying the relationship between leadership and satisfaction at work, testing the role of engagement as a mediator of such relationship. As for a secondary objective, there was an analysis of the influence of remote work on the studied variables. The study counted with the participation of 175 individuals employed in diverse sectors, with ages between 19 and 69 years (M=40.02; D.P.=12.40). The sample of the study was collected through an online form that comprised the following scales: Multifactor Leadership Questionnaire (MQL – 5x); the short version of Cuestionário de Satisfacción Laboral S20/23; and Utrech Work Engagement Scale (UWES). The results show that transformational and transactional leadership styles were positively related to levels of satisfaction at work. Additionally, the effect of transformation leadership on satisfaction was comparably stronger compared to that of transactional leadership. It was also confirmed that the effect of leadership styles is mediated by engagement, with such mediation being more evident to the style of transformational leadership. The results support existing evidence in the literature regarding the effects of leadership styles over satisfaction at work. Additionally, they also highlight the importance of engagement as an explanatory variable of the effect of leadership styles on satisfaction, namely, that of transformational leadership.
The present investigation’s objectives consisted of studying the relationship between leadership and satisfaction at work, testing the role of engagement as a mediator of such relationship. As for a secondary objective, there was an analysis of the influence of remote work on the studied variables. The study counted with the participation of 175 individuals employed in diverse sectors, with ages between 19 and 69 years (M=40.02; D.P.=12.40). The sample of the study was collected through an online form that comprised the following scales: Multifactor Leadership Questionnaire (MQL – 5x); the short version of Cuestionário de Satisfacción Laboral S20/23; and Utrech Work Engagement Scale (UWES). The results show that transformational and transactional leadership styles were positively related to levels of satisfaction at work. Additionally, the effect of transformation leadership on satisfaction was comparably stronger compared to that of transactional leadership. It was also confirmed that the effect of leadership styles is mediated by engagement, with such mediation being more evident to the style of transformational leadership. The results support existing evidence in the literature regarding the effects of leadership styles over satisfaction at work. Additionally, they also highlight the importance of engagement as an explanatory variable of the effect of leadership styles on satisfaction, namely, that of transformational leadership.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário, Ciências Psicológicas, Sociais e da Vida, para a obtenção de grau de Mestre na especialidade de Psicologia Social e das Organizações.
Keywords
Liderança Liderança transformacional Liderança Transacional Satisfação no Trabalho Engagement Satisfaction at work Transformation Leadership Transactional Leadership Leadership