Authors
Advisor(s)
Abstract(s)
A Síndrome de Burnout é definida como um esgotamento psicológico que ocorre no
ambiente laboral. Este artigo objetiva apresentar uma revisão de literatura a respeito
da Síndrome de Burnout, suas características, fatores que influenciam o seu
desenvolvimento, sua sintomatologia e as consequências que a Síndrome acarreta.
Concluímos que a Síndrome de Burnout é desenvolvida em função de uma associação
de diversos fatores, como a personalidade, mecanismos de enfrentamento, cultura e
clima organizacional e apoio social. Sua prevalência se dá nas mais diversas
profissões, no entanto, os profissionais prestadores de serviço são os mais afetados.
ABSTRACT: The Burnout Syndrome is defined as a psychological exhaustion that occurs in the workplace. This article aims to present a literature review about the Burnout Syndrome, its characteristics, factors that affect its development, its symptomatology and the consequences that this Syndrome entails. We have concluded that the Burnout Syndrome is developed due to an association of diverse factors, like personality, defense mechanisms, culture and organizational climate. Its prevalence occurs in the most diverse professions, being service providers the more affected, however.
ABSTRACT: The Burnout Syndrome is defined as a psychological exhaustion that occurs in the workplace. This article aims to present a literature review about the Burnout Syndrome, its characteristics, factors that affect its development, its symptomatology and the consequences that this Syndrome entails. We have concluded that the Burnout Syndrome is developed due to an association of diverse factors, like personality, defense mechanisms, culture and organizational climate. Its prevalence occurs in the most diverse professions, being service providers the more affected, however.
Description
Dissertação de Mestrado em Psicocriminologia, apresentada ao ISPA - Instituto Universitário
Keywords
Burnout Stresse ocupacional Exaustão emocional Burnout Occupational stress Emotional exhaustion