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Advisor(s)
Abstract(s)
Policies have been introduced in the public
sector to increase efficiency. Following a
privatization, there is a split between operational
and strategic control. In this study, we
explored how a public organization restores
its identity after losing its operational structure.
Based on a case study of a seaport, we
found that when the self-defining properties
were lost, the organizational identity dissolved
into a managerial public identity. The
organizational meaning that provided security
and guided behavior was lost and the new
identity was unable to serve as a provider of
meaning. Implications for new public management
policy and practice are discussed.
Description
Keywords
Corporate identity New public management Organizational identity Ports Public organizations
Citation
Public Management Review, 12, 725-746