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Orientador(es)
Resumo(s)
Policies have been introduced in the public
sector to increase efficiency. Following a
privatization, there is a split between operational
and strategic control. In this study, we
explored how a public organization restores
its identity after losing its operational structure.
Based on a case study of a seaport, we
found that when the self-defining properties
were lost, the organizational identity dissolved
into a managerial public identity. The
organizational meaning that provided security
and guided behavior was lost and the new
identity was unable to serve as a provider of
meaning. Implications for new public management
policy and practice are discussed.
Descrição
Palavras-chave
Corporate identity New public management Organizational identity Ports Public organizations
Contexto Educativo
Citação
Public Management Review, 12, 725-746
