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Facing fears : enfrentar a liderança tóxica e o mobbing : relação entre a liderança tóxica e o mobbing: Efeito moderador do género do superior hierárquico e do subordinado
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Abstract(s)
O bem-estar numa organização é fundamental para os colaboradores e para o alcance dos objetivos da mesma. Para tal, é importante conhecer e identificar quais os aspetos que podem ser prejudiciais, no dia-a-dia, no contexto laboral. Assim, serão explorados dois fenómenos que podem ser contraproducentes a um ambiente de trabalho saudável: a Liderança Tóxica e o Mobbing.
Este estudo tem como objetivo perceber se a Liderança Tóxica apresenta uma relação positiva com o Mobbing, e se o Género, quer do superior hierárquico, quer do subordinado (participante), apresenta um efeito moderador nesta relação.
A amostra do estudo contou com 202 participantes, com idades compreendidas entre os 19 e 62 anos, 65.3% do género feminino e 34.7% do género masculino, e com, pelo menos, um superior hierárquico. Os superiores hierárquicos considerados nas respostas pelos participantes são 51% do género feminino e 49% do género masculino.
Como instrumentos foram utilizadas a versão portuguesa de Mónico et al. (2019) da Toxic Leadership Scale (TLS), e a Escala Portuguesa de Mobbing (EPM), de Vaz-Serra et al. (2005).
Os resultados demonstram que algumas dimensões da Liderança Tóxica apresentam uma relação positiva e significativa com algumas dimensões do Mobbing. Destaca-se a Supervisão Abusiva com uma relação positiva e significativa com todos os comportamentos de Mobbing. Um dos resultados obtidos revela a existência uma maior perceção de Narcisismo e maiores níveis de agressões verbais quando o superior hierárquico é do género masculino. Ao contrário do que era esperado, os subordinados do género masculino apresentaram maiores níveis de Mobbing.
Well-being in an organisation is fundamental for its employees and for achieving its objectives. To this end, it is important to know and identify which aspects may be harmful in the day-to-day work environment. Thus, contrary to most studies, two phenomena that can be counterproductive will be explored: Toxic Leadership and Mobbing. More specifically, the study aims to understand whether Toxic Leadership has a positive relationship with Mobbing, and whether the Gender of both the hierarchical superior and the subordinate (participant) has a moderating effect on this relationship. The study sample comprised 202 participants, aged between 19 and 62 years, 65.3% female and 34.7% male, with at least one immediate superior. The superiors considered in the answers by the participants were 51% female and 49% male. The Portuguese version of the Toxic Leadership Scale (TLS) by Mónico et al. (2019), and the Portuguese Mobbing Scale (EPM) by Vaz-Serra et al. (2005) were used as instruments. The results show that some dimensions of Toxic Leadership have a positive and significant relationship with some dimensions of Mobbing. Abusive Supervision stands out with a positive and significant relationship with all the behaviours of Mobbing. One of the results revealed a higher perception of Narcissism and higher levels of verbal aggression when the hierarchical superior is a male. Contrary to what was expected, male subordinates showed higher levels of Mobbing.
Well-being in an organisation is fundamental for its employees and for achieving its objectives. To this end, it is important to know and identify which aspects may be harmful in the day-to-day work environment. Thus, contrary to most studies, two phenomena that can be counterproductive will be explored: Toxic Leadership and Mobbing. More specifically, the study aims to understand whether Toxic Leadership has a positive relationship with Mobbing, and whether the Gender of both the hierarchical superior and the subordinate (participant) has a moderating effect on this relationship. The study sample comprised 202 participants, aged between 19 and 62 years, 65.3% female and 34.7% male, with at least one immediate superior. The superiors considered in the answers by the participants were 51% female and 49% male. The Portuguese version of the Toxic Leadership Scale (TLS) by Mónico et al. (2019), and the Portuguese Mobbing Scale (EPM) by Vaz-Serra et al. (2005) were used as instruments. The results show that some dimensions of Toxic Leadership have a positive and significant relationship with some dimensions of Mobbing. Abusive Supervision stands out with a positive and significant relationship with all the behaviours of Mobbing. One of the results revealed a higher perception of Narcissism and higher levels of verbal aggression when the hierarchical superior is a male. Contrary to what was expected, male subordinates showed higher levels of Mobbing.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário para obtenção do grau de Mestre na especialidade de Psicologia Social e das Organizações.
Keywords
Liderança tóxica Mobbing Assédio moral Bullying no trabalho Género Toxic leadership Bullying Bullying at workplace Gender