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Barreiras e facilitadores à utilização da plataforma digital LEAVES: Um estudo qualitativo com profissionais de saúde e utilizadores
Orientador(es)
Resumo(s)
Introdução: O luto pode ser visto como sendo uma dor ou um sentimento de pesar
pela morte de outra pessoa, acompanhado por, entre outros, uma angústia e tristeza
profundas. No caso da população mais idosa, a perda do/a cônjuge, vem acompanhada de
um forte impacto na sua vida. O presente estudo teve como objetivo principal avaliar as
barreiras e os facilitadores à utilização de uma ferramenta digital para apoio ao luto
(LEAVES), junto de utilizadores e profissionais de saúde, com base no modelo
explicativo do comportamento COM-B. Foi ainda objetivo do estudo, apurar junto dos
Profissionais de Saúde se estes recomendariam a utilização do LEAVES. Método: Foi
utilizada uma metodologia qualitativa, através de entrevistas e com recurso à análise
temática reflexiva. Utilizou-se um guião de entrevista semiestruturado com recurso a
categorias do modelo COM-B (Capacidade, Oportunidade e Motivação). A amostra
consistiu em 13 participantes no total, sendo 7 Utilizadores e 6 Profissionais de Saúde.
Desta forma, foram realizados dois tipos de entrevistas, em modo online, com recurso à
plataforma ZOOM, tendo por base dois guiões diferentes. Resultados: No geral,
verificou-se que, a maioria dos participantes, quer Utilizadores, quer Profissionais de
Saúde, relataram mais barreiras associadas à Plataforma Digital LEAVES, em
comparação com os facilitadores encontrados. As principais barreiras inseriram-se na
componente da Motivação explicada pelo modelo COM-B, por exemplo: Extensa,
Demasiada Informação, Literacia Digital, etc. Discussão: O presente estudo tem impacto
na forma como se perceciona a intervenção digital em saúde no processo de luto dos
idosos.
ABSTRACT: Introduction: Grief can be seen as a pain or a feeling of regret over the death of another person, accompanied by, among others, deep anguish and sadness. In the case of the elderly population, the loss of a spouse is accompanied by a strong impact on their lives. The main objective of the present study was to evaluate the barriers and facilitators to the use of a digital tool to support grief (LEAVES), with users and health professionals, based on the explanatory model of COM-B behavior. It was also the objective of the study to find out from Health Professionals whether they would recommend the use of LEAVES. Method: A qualitative methodology was used, through interviews and using reflective thematic analysis. A semi-structured interview guide was used using categories from the COM-B model (Capacity, Opportunity and Motivation). The sample consisted of 13 participants in total, 7 Users and 6 Health Professionals. In this way, two types of interviews were carried out, in online mode, using the ZOOM platform, based on two different scripts. Results: Overall, it was found that most participants, whether Users or Health Professionals, reported more barriers associated with the LEAVES Digital Platform, compared to the facilitators found. The main barriers were included in the Motivation component explained by the COM-B model, for example: Extensive, Too Much Information, Digital Literacy, etc. Discussion: The present study has an impact on the way digital health intervention is perceived in the grieving process of the elderly.
ABSTRACT: Introduction: Grief can be seen as a pain or a feeling of regret over the death of another person, accompanied by, among others, deep anguish and sadness. In the case of the elderly population, the loss of a spouse is accompanied by a strong impact on their lives. The main objective of the present study was to evaluate the barriers and facilitators to the use of a digital tool to support grief (LEAVES), with users and health professionals, based on the explanatory model of COM-B behavior. It was also the objective of the study to find out from Health Professionals whether they would recommend the use of LEAVES. Method: A qualitative methodology was used, through interviews and using reflective thematic analysis. A semi-structured interview guide was used using categories from the COM-B model (Capacity, Opportunity and Motivation). The sample consisted of 13 participants in total, 7 Users and 6 Health Professionals. In this way, two types of interviews were carried out, in online mode, using the ZOOM platform, based on two different scripts. Results: Overall, it was found that most participants, whether Users or Health Professionals, reported more barriers associated with the LEAVES Digital Platform, compared to the facilitators found. The main barriers were included in the Motivation component explained by the COM-B model, for example: Extensive, Too Much Information, Digital Literacy, etc. Discussion: The present study has an impact on the way digital health intervention is perceived in the grieving process of the elderly.
Descrição
Dissertação de mestrado apresentada no Ispa
– Instituto Universitário para obtenção
de grau de Mestre na especialidade de
Psicologia Clínica
Palavras-chave
Plataforma digital LEAVES Idosos Luto Modelo COM-B Profissionais de saúde Digital platform Elderly Mourning COM-B model Health professionals