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The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction

2021Journal article Open access
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dc.contributor.authorPaolillo, Anna
dc.contributor.authorSinval, J.
dc.contributor.authorSilva, Sílvia A.
dc.contributor.authorScuderi, Biagio
dc.date.accessioned2021-09-17T15:37:06Z
dc.date.available2021-09-17T15:37:06Z
dc.date.issued2021
dc.description.abstractSeveral studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns.pt_PT
dc.description.sponsorshipFCT - Fundação para a Ciência e Tecnologiapt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationPaolillo, A., Sinval, J., Silvia, A, S, & Scuderi, V. E.(2021).The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction. Sustainability, 18(13), 1-19 https:// doi.org/10.3390/su131810252pt_PT
dc.identifier.doi10.3390/su131810252pt_PT
dc.identifier.issn20711050
dc.identifier.urihttp://hdl.handle.net/10400.12/8276
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPI AG.pt_PT
dc.relationCPCA/A0/7417/2020pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectInclusion climatept_PT
dc.subjectDiversitypt_PT
dc.subjectChallenging organizational citizenship behaviorpt_PT
dc.subjectPromotive voicept_PT
dc.subjectProhibitive voicept_PT
dc.subjectBasic needspt_PT
dc.titleThe relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfactionpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceSwitzerlandpt_PT
oaire.citation.issue18pt_PT
oaire.citation.startPage10252pt_PT
oaire.citation.titleSustainabilitypt_PT
oaire.citation.volume13pt_PT
person.familyNamePaolillo
person.familyNameFernando Pereira Sinval
person.familyNameSCUDERI
person.givenNameAnna
person.givenNameJorge
person.givenNameBIAGIO
person.identifierzfFIMXEAAAAJ
person.identifier.ciencia-idFE1D-5D0A-AC8B
person.identifier.orcid0000-0002-2303-6618
person.identifier.orcid0000-0002-2855-1360
person.identifier.orcid0000-0002-9788-6260
person.identifier.scopus-author-id57200328070
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationee57935d-509f-4925-9f80-42da30247859
relation.isAuthorOfPublication58cbb95e-b87f-4736-9f0d-484375563b8b
relation.isAuthorOfPublication205247c5-0133-437e-b539-3802be0f033d
relation.isAuthorOfPublication.latestForDiscovery58cbb95e-b87f-4736-9f0d-484375563b8b

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