Loading...
Publication
O compromisso afetivo como mediador na relação entre as práticas de gestão de recursos humanos e os comportamentos de cidadania organizacional
Authors
Advisor(s)
Abstract(s)
O objetivo deste estudo é fornecer evidências empíricas adicionais sobre o impacto das Práticas de Gestão de Recursos Humanos nos Comportamentos de Cidadania Organizacional mediado pelo Compromisso Afetivo. Para esse fim estabeleceram-se as seguintes hipóteses: (1) um impacto positivo das Práticas de Gestão de Recursos Humanos nos Comportamentos de Cidadania Organizacional; (2) um impacto positivo das Práticas de Gestão de Recursos Humanos no Compromisso Afetivo; (3) um impacto positivo do Compromisso Afetivo nos Comportamentos de Cidadania Organizacional. Seguidamente testou-se se o Compromisso Afetivo exerce um efeito mediador entre as Práticas de Gestão de Recursos Humanos e os Comportamentos de Cidadania Organizacional.
Participaram neste estudo 525 participantes, colaboradores em diferentes organizações de todo o território português. Os resultados revelaram um impacto significativo e positivo das Práticas de Gestão de Recursos Humanos nos Comportamentos de Cidadania Organizacional e ainda destas no Compromisso Afetivo. Comprovou-se também a existência de um impacto significativo do Compromisso Afetivo nos Comportamentos de Cidadania Organizacional. Comprovou-se ainda o efeito mediador do Compromisso Afetivo na relação entre as Práticas de Gestão de Recursos Humanos e os Comportamentos de Cidadania Organizacional.
ABSTRACT: This study´s objective is to supply empirical evidence on the impact of Human Resources Management Practices on the Organizational Citizenship Behaviour (OCB) mediated by the Affective Commitment. For that purpose, were established the following hypotheses: (1) a positive impact of Human Resources Management Practices on the Organizational Citizenship Behaviour; (2) a positive impact of Human Resources Management Practices on the Affective Commitment; (3) a positive impact of the Affective Commitment on the Organizational Citizenship Behaviour. Following, it was tested if the Affective Commitment had a mediating effect between the Human Resources Management Practices and the OCB. The study included 525 participants, collaborators in different organizations across the entire Portuguese territory. The results revealed a positive and significant impact of the Human Resources Management Practices on the Organizational Citizenship Behaviour and of these on the Affective Commitment. Also it proved the existence of a significant impact of Affective Commitment on the Organizational Citizenship Behaviors. The mediating effect of the Affective Commitment, in the relationship between the Human Resources Management Practices and the Organizational Citizenship Behaviour was proven.
ABSTRACT: This study´s objective is to supply empirical evidence on the impact of Human Resources Management Practices on the Organizational Citizenship Behaviour (OCB) mediated by the Affective Commitment. For that purpose, were established the following hypotheses: (1) a positive impact of Human Resources Management Practices on the Organizational Citizenship Behaviour; (2) a positive impact of Human Resources Management Practices on the Affective Commitment; (3) a positive impact of the Affective Commitment on the Organizational Citizenship Behaviour. Following, it was tested if the Affective Commitment had a mediating effect between the Human Resources Management Practices and the OCB. The study included 525 participants, collaborators in different organizations across the entire Portuguese territory. The results revealed a positive and significant impact of the Human Resources Management Practices on the Organizational Citizenship Behaviour and of these on the Affective Commitment. Also it proved the existence of a significant impact of Affective Commitment on the Organizational Citizenship Behaviors. The mediating effect of the Affective Commitment, in the relationship between the Human Resources Management Practices and the Organizational Citizenship Behaviour was proven.
Description
Dissertação de Mestrado em Psicologia Social e das Organizações apresentada ao ISPA - Instituto Universitário
Keywords
Práticas de gestão de recursos humanos Comportamentos de cidadania organizacional Compromisso afetivo Human resources management practices Organizational citizenship behaviour Affective commitment