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Publication
O meu compromisso afetivo, depende em quem confio! Organização, chefia e colegas.
Advisor(s)
Abstract(s)
A confiança tem vindo a ser alvo de inúmeras pesquisas ao longo dos anos, contudo esta
raramente é abordada identificando a confiança em três entidades diferentes: Organização,
Chefia e Colegas.
A presente investigação visa analisar se os colaboradores realizam a diferenciação da
confiança nas três entidades mencionadas e verificar se todas elas funcionam como preditores
do Compromisso Afetivo.
Intervieram neste estudo 333 participantes com idade superior a 18 anos, colaboradores
em diferentes organizações sediadas em território nacional.
Os resultados revelaram um impacto significativo e positivo da Confiança na
Organização (β =.26; p <.001) e a Confiança na Chefia (β =.24; p <.001), e um impacto nada
significativo da Confiança nos Colegas no Compromisso Afetivo experienciado pelos
colaboradores.
Com base nos resultados obtidos, é possível concluir-se que a Confiança na Organização
e Confiança na Chefia assumem um papel importante nos níveis de Compromisso Afetivo, deste
modo as organizações podem reavaliar e reajustar as práticas de Recursos Humanos de modo a
promover a Confiança nestas duas entidades para que assim os níveis de Compromisso Afetivo
experienciados pelos colaboradores aumentem.
ABSTRACT: Trust has been the subject of countless surveys over the years, but this is rarely addressed by identifying trust in three different entities: Organization, Supervisor and Colleagues. The present investigation aims to analyze if the employees perform the differentiation of trust in the three mentioned entities and verify if they all function as predictors of the Affective Commitment. Participated 333 participants aged over 18 years in this study, collaborators in different organizations based in the national territory. The results revealed a significant and positive impact of Confidence in the Organization (β = .26; p <.001) and Confidence in Management (β = .24; p <.001), and a no significant impact of Confidence on Colleagues in the Affective Commitment experienced by employees. Based on the results obtained, it is possible to conclude that Confidence in Organization and Trust in Leadership play an important role in the levels of Affective Commitment, in this way organizations can re-evaluate and readjust Human Resources practices in order to promote Confidence in these Two entities so that levels of Affective Engagement experienced by employees increase.
ABSTRACT: Trust has been the subject of countless surveys over the years, but this is rarely addressed by identifying trust in three different entities: Organization, Supervisor and Colleagues. The present investigation aims to analyze if the employees perform the differentiation of trust in the three mentioned entities and verify if they all function as predictors of the Affective Commitment. Participated 333 participants aged over 18 years in this study, collaborators in different organizations based in the national territory. The results revealed a significant and positive impact of Confidence in the Organization (β = .26; p <.001) and Confidence in Management (β = .24; p <.001), and a no significant impact of Confidence on Colleagues in the Affective Commitment experienced by employees. Based on the results obtained, it is possible to conclude that Confidence in Organization and Trust in Leadership play an important role in the levels of Affective Commitment, in this way organizations can re-evaluate and readjust Human Resources practices in order to promote Confidence in these Two entities so that levels of Affective Engagement experienced by employees increase.
Description
Dissertação de mestrado apresentada no ISPA - Instituto Universitário
Keywords
Confiança na organização Confiança na chefia Confiança nos colegas Compromisso afetivo Trust in the organization Trust in supervisor Trust in colleagues and affective commitment