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Publication
Linking perceptions of organizational support to temporary agency workers’ well-being
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Advisor(s)
Abstract(s)
Purpose – This research focused on agency work. Previous studies highlighted the importance of
motivations to understand workers’ attitudes, behaviors and well-being. Thus, the purpose of this paper is to
analyze the contribution of perceptions of support from organizations to autonomous motivation for
temporary agency employment, the relationship of motivations with workers’ well-being and the mediating
role ofmotivations between perceptions of organizational support (POS) and workers’ well-being.
Design/methodology/approach – The hypotheses were tested with a sample of 3,983 temporary
agency workers and using structural equation modeling.
Findings – The authors verified that POS from the agency contributed to both autonomous motivation and
controlled motivation for temporary agency employment, whereas POS from the client company only
contributed to autonomous motivation for temporary agency employment. Moreover, autonomous motivation
for temporary agency employment was positively associated with workers’ well-being. Contrary to
expectations, controlled motivation for temporary agency employment was not significantly associated with
workers’ well-being. As predicted, autonomous motivation for temporary agency employment was a mediator
in the relationship between POS and workers’ well-being.
Research limitations/implications – The study relies on self-reported data, and it does not have a
longitudinal design.
Practical implications – An important implication of this research study is that organizations, through
the support provided to the workers, may contribute positively to increase workers’ autonomous motivation
for temporary agency employment, and, in turn, more autonomous motivation for temporary agency
employment relates to higher levels of workers’ well-being.
Originality/value – The study innovates by including in the same model variables that may contribute to
workers’ motivation for temporary agency employment as well as the outcomes that may arise from workers’
motivation for temporary agency employment.
Description
Keywords
Motivations Self-determination theory Well-being Perceived organizational support Temporary agency workers Work engagement Burnout
Citation
Lopes, S., Chambel, M. J., Cesario, F J.(2019). Linking perceptions of organizational support to temporary agency. International Journal of Organizational Analysis, ’ well-being. 27(5),
Publisher
Emerald Group Publishing Ltd.