Advisor(s)
Abstract(s)
O presente trabalho tem como fim contribuir para o estudo dos conceitos de compromisso com a chefia e com os colegas, como mediadores da relação entre as práticas de gestão de recursos humanos (PGRH) e o engagement.
Para tal, tomou-se como hipóteses: (1) Um impacto positivo da perceção das PGRH no engagement; (2) Um impacto positivo da perceção das PGRH no compromisso com a chefia; (3) Um impacto positivo da perceção das PGRH no compromisso com a equipa; (4) Um impacto positivo do compromisso com a chefia no engagement; (5) Um impacto positivo do compromisso com a equipa no engagement; (6) O compromisso com a chefia exerce um papel mediador na relação entre as PGRH e o engagement e, (7) O compromisso com a equipa exerce um papel mediador na relação entre as PGRH e o engagement;
Metodologicamente, este estudo tem um carácter quantitativo e recorreu-se ao inquérito por questionário, composto por quatro escalas. Contou-se ainda com a participação voluntária de 170 colaboradores, de várias organizações de Portugal.
Os resultados, foram analisados através de estatística descritiva, análises fatoriais confirmatórias e as hipóteses foram testadas através de regressões lineares simples e múltiplas. Os mesmos evidenciaram um impacto significativo das PGRH no engagement, bem como destas no compromisso com a chefia e com a equipa. Também se confirmou o impacto significativo tanto do compromisso com a chefia e com a equipa, no engagement. Foi ainda comprovado o efeito de mediação total do compromisso com a chefia, na relação entre as PGRH e o engagement e um efeito de mediação parcial do compromisso moral com equipa nesta mesma relação.
This study aims to contribute to the study of the concepts of commitment to leadership and coworkers as mediators of the relationship between human resource management practices (HRM) and engagement. For that purpose, it was hypothesized that: (1) A positive impact of PGRH perception on engagement; (2) A positive impact of the perception of PGRH on the commitment to leadership; (3) A positive impact of the perception of PGRH on the commitment to the coworkers; (4) A positive impact of the commitment to leadership in engagement; (5) A positive impact of engagement with the coworkers on engagement; (6) commitment to leadership has a mediating role in the relationship between PGRH and engagement, and (7) commitment to coworkers has a mediating role in the relationship between PGRH and engagement; Methodologically, this study has a quantitative character and used a questionnaire survey, composed of five scales. There was also the voluntary participation of 170 employees, from various organizations in Portugal. The results were analyzed using descriptive statistics, confirmatory factor analyzes, and the hypotheses were then tested using simple and multiple linear regressions. The results showed a significant impact of PGRH on engagement, as well as their impact on the commitment to leadership and the coworkers. The significant impact of both commitment to leadership and the coworkers on engagement was also confirmed. The full mediation effect of the commitment to leadership in the relationship between PGRH and engagement and a partial mediation effect of the moral commitment with coworkers in this same relationship was also proven.
This study aims to contribute to the study of the concepts of commitment to leadership and coworkers as mediators of the relationship between human resource management practices (HRM) and engagement. For that purpose, it was hypothesized that: (1) A positive impact of PGRH perception on engagement; (2) A positive impact of the perception of PGRH on the commitment to leadership; (3) A positive impact of the perception of PGRH on the commitment to the coworkers; (4) A positive impact of the commitment to leadership in engagement; (5) A positive impact of engagement with the coworkers on engagement; (6) commitment to leadership has a mediating role in the relationship between PGRH and engagement, and (7) commitment to coworkers has a mediating role in the relationship between PGRH and engagement; Methodologically, this study has a quantitative character and used a questionnaire survey, composed of five scales. There was also the voluntary participation of 170 employees, from various organizations in Portugal. The results were analyzed using descriptive statistics, confirmatory factor analyzes, and the hypotheses were then tested using simple and multiple linear regressions. The results showed a significant impact of PGRH on engagement, as well as their impact on the commitment to leadership and the coworkers. The significant impact of both commitment to leadership and the coworkers on engagement was also confirmed. The full mediation effect of the commitment to leadership in the relationship between PGRH and engagement and a partial mediation effect of the moral commitment with coworkers in this same relationship was also proven.
Description
Dissertação de Mestradoapresentada no ISPA – Instituto Universitário para obtenção de grau de Mestre na especialidade de Psicologia Social e das Organizações
Keywords
Práticas de gestão de recursos humanos (PGRH) Engagement Compromisso com a chefia Compromisso com a equipa Commitment to coworkers Commitment to leadership Human resources management practices