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O papel mediador do desempenho adaptativo na relação entre a intolerância à incerteza e a satisfação laboral
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Advisor(s)
Abstract(s)
A satisfação laboral é uma variável crucial para o bem-estar dos trabalhadores e para o
desempenho organizacional. No entanto, as mudanças constantes que caracterizam a realidade
atual podem ter um impacto negativo, tornando essencial investigar as diferenças individuais
na forma como os trabalhadores se adaptam a estes contextos.
Deste modo, a presente dissertação teve como objetivo principal investigar a relação
entre a intolerância à incerteza e a satisfação laboral, e de que forma o desempenho adaptativo
pode mediar esta interação.
Através da aplicação de um questionário a um total de 235 participantes, os resultados
deste estudo demonstraram que a intolerância à incerteza está negativamente associada à
satisfação no trabalho, com o desempenho adaptativo a atuar como mediador parcial desta
interação.
Este estudo permitiu realçar o impacto negativo que têm as diferenças individuais dos
trabalhadores perante a incerteza laboral e a importância da capacidade adaptativa perante
este contexto. Através destes resultados, as organizações devem investir em culturas de
aprendizagem que fomentem a capacidade adaptativa dos colaboradores perante contextos de
mudança, de modo a fomentar o bem-estar e satisfação dos mesmos.
ABSTRACT: Job satisfaction is a crucial variable for workers' well-being and organizational performance. However, the constant changes that characterize the current reality can have a negative impact, making it essential to investigate individual differences in how workers adapt to these contexts. Thus, the main objective of this dissertation was to investigate the relationship between intolerance of uncertainty and job satisfaction, and how adaptive performance may mediate this interaction. By administering a questionnaire to a total of 235 participants, the results of this study demonstrated that intolerance of uncertainty is negatively associated with job satisfaction, with adaptive performance acting as a partial mediator of this interaction. This study highlighted the negative impact of the individual differences among workers when facing job uncertainty and the importance of adaptive capacity in this context. Based on these results, organizations should invest in learning cultures that foster employees adaptive capacity in changing environments, to foster their well-being and satisfaction.
ABSTRACT: Job satisfaction is a crucial variable for workers' well-being and organizational performance. However, the constant changes that characterize the current reality can have a negative impact, making it essential to investigate individual differences in how workers adapt to these contexts. Thus, the main objective of this dissertation was to investigate the relationship between intolerance of uncertainty and job satisfaction, and how adaptive performance may mediate this interaction. By administering a questionnaire to a total of 235 participants, the results of this study demonstrated that intolerance of uncertainty is negatively associated with job satisfaction, with adaptive performance acting as a partial mediator of this interaction. This study highlighted the negative impact of the individual differences among workers when facing job uncertainty and the importance of adaptive capacity in this context. Based on these results, organizations should invest in learning cultures that foster employees adaptive capacity in changing environments, to foster their well-being and satisfaction.
Description
Dissertação de Mestrado
apresentada no ISPA - Instituto Universitário para
obtenção do grau de Mestre na especialidade de
Psicologia Social e das Organizações
Keywords
Satisfação laboração Intolerância à incerteza Desempenho adaptativo Incerteza laboral Job satisfaction Intolerance of uncertainty Adaptive performance Job uncertainty