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Novos focos do compromisso: O compromisso com a chefia e com os colegas
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Abstract(s)
O presente estudo teve como objectivo testar o efeito preditor do compromisso com os colegas e do compromisso com a chefia sobre o compromisso organizacional. Para o efeito foi passado um questionário composto por quatro partes: a primeira referente a questões sociodemográficas; a segunda relativa à mensuração do construto do Compromisso Organizacional com base no modelo tridimensional de Allen e Meyer (1997), tendo-se utilizado a escala traduzida e adaptada para Portugal de Nascimento, Lopes e Salgueiro (2008): e a terceira e quarta parte alusiva ao compromisso com os colegas e chefia, em que se efectuou a tradução e adaptação dos itens da escala anteriormente mencionada ao contexto da relação estabelecida entre os colaboradores e a respectiva chefia, bem como a relação com os colegas de trabalho. Através dos resultados verificou-se que nem todas as dimensões do compromisso com os colegas e com a chefia afectam todas as componentes do compromisso organizacional, todavia, a dimensão afectiva e normativa dos focos do compromisso são preditores do Compromisso afectivo e normativo com a organização. Assim, de uma maneira geral concluiu-se que quanto mais o colaborador está comprometido com a chefia e com os seus colegas, maiores são os seus níveis de compromisso organizacional. Significa isto dizer que quando o colaborador olha para a organização pensa na relação que estabelece com o seu chefe e com os colegas.
ABSTRACT: The present study aimed to test the predictive effect of the commitment with colleagues and the commitment to the supervisor over organizational commitment. For this purpose, a questionnaire was composed of four parts: the first one related to sociodemographic issues; the second one related to the measurement of the Organizational Commitment construct based on the three-dimensional model of Allen and Meyer (1997), using the scale translated and adapted for Portugal de Nascimento, Lopes and Salgueiro (2008): and the third and fourth part alluding to the commitment to colleagues and supervisor, in which the translation and adaptation of the items of the aforementioned scale were made to the context of the relationship established between the employees and the respective supervisor, as well as the relationship with co-workers. Through the results, it was verified that not all the dimensions of the commitment to the colleagues and to the management affect all the components of the organizational commitment, nevertheless, the affective and normative dimension of the focuses of the commitment are predictors of the affective and normative Commitment with the organization. Thus, it has generally been concluded that the more the employee is committed to the supervisor and his colleagues, the higher their levels of organizational commitment. This means that when the employee looks at the organization he thinks about the relationship he establishes with his supervisor and colleagues.
ABSTRACT: The present study aimed to test the predictive effect of the commitment with colleagues and the commitment to the supervisor over organizational commitment. For this purpose, a questionnaire was composed of four parts: the first one related to sociodemographic issues; the second one related to the measurement of the Organizational Commitment construct based on the three-dimensional model of Allen and Meyer (1997), using the scale translated and adapted for Portugal de Nascimento, Lopes and Salgueiro (2008): and the third and fourth part alluding to the commitment to colleagues and supervisor, in which the translation and adaptation of the items of the aforementioned scale were made to the context of the relationship established between the employees and the respective supervisor, as well as the relationship with co-workers. Through the results, it was verified that not all the dimensions of the commitment to the colleagues and to the management affect all the components of the organizational commitment, nevertheless, the affective and normative dimension of the focuses of the commitment are predictors of the affective and normative Commitment with the organization. Thus, it has generally been concluded that the more the employee is committed to the supervisor and his colleagues, the higher their levels of organizational commitment. This means that when the employee looks at the organization he thinks about the relationship he establishes with his supervisor and colleagues.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário para obtenção de grau de Mestre na especialidade em Psicologia Social e das Organizações
Keywords
Compromisso organizacional Compromisso com os colegas Compromisso com a chefia Organizational commitment Commitment to colleagues Commitment to supervisor