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Publication
A influência da personalidade dos avaliados na percepção e satisfação com o sistema de avaliação de desempenho.
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Advisor(s)
Abstract(s)
Uma grande parte da literatura começa a reconhecer que a eficácia da avaliação, pode ser
influenciada pela atitude dos avaliados face ao sistema de avaliação do desempenho. Ao
contrário de outras investigações que tratam, somente, sobre uma, ou outra, dimensão desta
questão, quisemos reunir, neste estudo, os vários factores que podem caracterizar os sistemas
de avaliação do desempenho e a satisfação dos avaliados. A construção de um questionário,
aplicado a trabalhadores, da Administração Pública Local (N=199), cujo novo sistema de
avaliação entrou em vigor há pouco tempo, foi o mote para a realização deste trabalho.
Usando, também, o “Big Five-Ten” procurámos saber se personalidade do avaliado (N=105) é
uma variável moderadora entre as características do sistema de avaliação do desempenho
(participação no processo; definição de objectivos e feedback) e a sua satisfação com o
processo de avaliação, com o avaliador, com a entrevista de avaliação, com a última avaliação
e a motivação para melhorar o desempenho. Os factores de personalidade, em análise, foram a
“abertura à experiência” e a “conscienciosidade” não se tendo encontrado evidência desse
efeito moderador, encontramos dados que indicam quais os factores mais importantes para
prever a satisfação dos avaliados com o sistema de avaliação do desempenho.
A significant part of the literature begins recognizing that the efficacy of performance appraisal can be influenced by the attitude of the ratees towards system. In contrast to some researches that deal with one or another dimension of this matter we intended to gather in this study the several factors which can describe performance appraisal The recently new appraisal system for workers of Portuguese Public Local Administration gave the idea for the build of a questionaire to be submitted to these workers (N=199) which was a basis for this research. Using also Big Five-Ten we tried to Know if the personality of the ratee (N=105) is a moderator variable among the Characteristics that comprise the Performance Appraisal System (Participation, Goal Establishment and Feedback) and Performance Appraisal Reactions of the ratees (Satisfaction with: the last Performance Ratings, the Appraisal Process, the Supervisor, the Appraisal Interview and Motivation to Improve). The factors of personality, in analysis, were Opennesse to Experience and Conscientiousness . Evidence was not found of this moderate effect. However results indicating which are the most important factors to predict the satisfaction of the ratees with the performance appraisal system.
A significant part of the literature begins recognizing that the efficacy of performance appraisal can be influenced by the attitude of the ratees towards system. In contrast to some researches that deal with one or another dimension of this matter we intended to gather in this study the several factors which can describe performance appraisal The recently new appraisal system for workers of Portuguese Public Local Administration gave the idea for the build of a questionaire to be submitted to these workers (N=199) which was a basis for this research. Using also Big Five-Ten we tried to Know if the personality of the ratee (N=105) is a moderator variable among the Characteristics that comprise the Performance Appraisal System (Participation, Goal Establishment and Feedback) and Performance Appraisal Reactions of the ratees (Satisfaction with: the last Performance Ratings, the Appraisal Process, the Supervisor, the Appraisal Interview and Motivation to Improve). The factors of personality, in analysis, were Opennesse to Experience and Conscientiousness . Evidence was not found of this moderate effect. However results indicating which are the most important factors to predict the satisfaction of the ratees with the performance appraisal system.
Description
Dissertação de Mestrado apresentada ao ISPA - Instituto Universitário
Keywords
Administração pública Avaliação do desempenho e Big Five Public administration Performance appraisal system and Big Five