Loading...
Publication
Fatores de risco psicossociais, experiências de recuperação e bem-estar no local de trabalho: Um estudo num hospital dos Açores
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.44 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Os riscos psicossocias têm emergido na área da Saúde Ocupacional fruto das profundas alte-rações do trabalho e das organizações, em particular nos contextos dos cuidados de saúde. A recuperação tem sido estudada como um mecanismo que pode alterar o efeito das característi-cas do trabalho na saúde e bem-estar dos trabalhadores, nomeadamente no burnout e no en-gagement no trabalho. O objetivo deste estudo transversal foi avaliar o risco psicossocial em trabalhadores hospitalares e explorar o efeito mediador da recuperação na relação entre as exigências e burnout e entre recursos disponíveis e engagement no trabalho. Foram utilizados os instrumentos de avaliação de riscos psicossociais (COPSOQ-II), de experiências de recupe-ração (REQ) e engagement no trabalho (UWES), aos quais responderam 577 trabalhadores de todas as categorias profissionais. Os resultados revelaram que mais de 50% dos trabalhadores inquiridos estão em risco no que toca às exigências cognitivas, emocionais e influência na organização do trabalho e 34,3% em risco no que respeita ao burnout. Verificou-se ainda que as experiências de recuperação relaxamento e afastamento psicológico medeiam significativa e parcialmente a relação entre as exigências e burnout, além disso constatou-se um efeito me-diador significativo e parcial das experiências de recuperação procura de desafios, controlo e relaxamento na relação entre recursos e engagement. Este estudo fornece um contributo para clarificar as relações entre as variáveis em estudo e orientar uma intervenção à medida na instituição.
ABSTRACT: Psychosocial risks have been emerged in the field of Occupational Health due to significant changes in work environment and organizations, especially in the health care contexts. Re-covery have been studied as a mechanism that could change the effect of work characteristics in worker´s health and well-being, in particular burnout and work engagement. The aim of this cross-sectional study was to evaluate psychosocial risk in hospital workers and explore the mediation role of recovery experiences in the relation between job demands and burnout and in the relation between available job resources and work engagement. The following questionnaires COPSOQ-II, REQ and UWES were applied to 577 employees of all profes-sional categories, to measure psychosocial risks, recovery experiences and work engagement, respectively. Results showed that more than 50% of inquired employees are at risk for cogni-tive demands, emotions demands and work influence and 34,4% are at risk for burnout. It was also found that relaxation and psychological detachment significantly and partially me-diate the relationship between some job demands and burnout. In addition a significant and partial mediation effect of relaxation, mastery and control has been found between some of job resources and work engagement. This study provides a contribution to clarify the rela-tionships between the variables under analysis and guide a tailored-made intervention in the institution.
ABSTRACT: Psychosocial risks have been emerged in the field of Occupational Health due to significant changes in work environment and organizations, especially in the health care contexts. Re-covery have been studied as a mechanism that could change the effect of work characteristics in worker´s health and well-being, in particular burnout and work engagement. The aim of this cross-sectional study was to evaluate psychosocial risk in hospital workers and explore the mediation role of recovery experiences in the relation between job demands and burnout and in the relation between available job resources and work engagement. The following questionnaires COPSOQ-II, REQ and UWES were applied to 577 employees of all profes-sional categories, to measure psychosocial risks, recovery experiences and work engagement, respectively. Results showed that more than 50% of inquired employees are at risk for cogni-tive demands, emotions demands and work influence and 34,4% are at risk for burnout. It was also found that relaxation and psychological detachment significantly and partially me-diate the relationship between some job demands and burnout. In addition a significant and partial mediation effect of relaxation, mastery and control has been found between some of job resources and work engagement. This study provides a contribution to clarify the rela-tionships between the variables under analysis and guide a tailored-made intervention in the institution.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário para obtenção de grau de Mestre na especialidade de Psicologia da Saúde.
Keywords
Fatores de risco psicossociais Experiências de recuperação Engagement no trabalho Burnout Efeito mediador Psychosocial risks factors Recovery experiences Work-engagement Burnout Mediation effects