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Authors
Advisor(s)
Abstract(s)
This article reports country differences in the consumer’s most considered characteristics when choosing
electrical appliances, including but not restricted to the energy efficiency aspect. A survey was performed
to store customers from 7 countries: the United Kingdom; Germany; Portugal; Greece; Poland;
Spain; Italy. Results showed consistency between countries in the top three characteristics considered:
cost; quality; and a balance between price and quality. Differences were found for reported environmental
attitudes and behaviours, purchase motives, and store employees evaluation. The results may
support national policies and store level energy efficiency interventions. Specifically, they can provide
input for store employee’s training, in persuading customers towards the purchase of energy efficient
appliances.
Description
Keywords
Decision making efficiency Electrical appliances choice Country comparison
Citation
International Journal of Green Energy, 13, 546-555. doi: 10.1080/15435075.2014.962033
Publisher
Marcel Dekker Inc.