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Publication
O papel moderador da modalidade de teletrabalho na relação entre o equilíbrio na vida profissional e pessoal e a satisfação no trabalho
Advisor(s)
Abstract(s)
A satisfação no trabalho tem sido considerado um dos temas mais importantes para as organizações, pelo que perceber quais os fatores que o influenciam continua a suscitar alguma curiosidade. De entre os inúmeros fatores que influenciam a satisfação no trabalho, tem vindo a salientar-se o equilíbrio na vida profissional e pessoal, nomeadamente nas dimensões que dizem respeito à interferência trabalho-família, à flexibilidade no trabalho e à eficácia no trabalho, incluindo a relação desse equilíbrio com o bem-estar emocional dos trabalhadores. Por sua vez, o recurso ao teletrabalho foi muito incentivado no período de pandemia que atravessamos, pelo que importa analisar em que medida esse contexto de trabalho condiciona o efeito do referido equilíbrio. Embora existam diferentes modalidades de teletrabalho, neste estudo utilizaram-se duas: teletrabalho a 100% e teletrabalho conjugado com trabalho presencial (modalidade híbrida).
Assim, este estudo teve como objetivo aprofundar a investigação sobre o papel moderador da modalidade de teletrabalho na relação entre o equilíbrio na vida profissional e pessoal e a satisfação no trabalho mediada pelo bem-estar emocional.
Para a realização deste estudo foi utilizado um modelo de amostragem não probabilístico, por conveniência constituído por 381 participantes. Os resultados revelaram que o equilíbrio na vida profissional e pessoal está positivamente associado com a satisfação no trabalho, e que esta relação é mediada pelo bem-estar emocional. Os resultados revelaram também que o efeito do equilíbrio vida profissional/pessoal no bem-estar emocional é moderado pela modalidade de teletrabalho, verificando-se níveis mais elevados de emoções positivas quando em modalidade de teletrabalho híbrida.
Este estudo poderá auxiliar organizações que procurem promover o bem-estar dos colaboradores através de fatores aqui analisados como, por exemplo, os níveis de interferência entre trabalho e família, o que poderá ter efeitos nos níveis de desempenho e na capacidade de responder de maneira mais adequada às necessidades dos seus colaboradores.
Job satisfaction has been considered one of the most important topics for organisations. Therefore, understanding which factors influence it continues to arouse some curiosity. Among the numerous factors that influence job satisfaction, the balance in professional and personal life has been highlighted, namely regarding the interference between work and family, work flexibility, and work efficiency. This includes the connection of said balance with the emotional well-being of workers. Furthermore, the use of telework has been greatly encouraged during the pandemic period we have been experiencing, so it is important to analyse to what extent this work context shapes the effect of that balance. Although there are different types of telework, two were used in this study: 100% telework and telework combined with face-to-face work (hybrid mode). Thus, this study aimed to deepen the investigation on how the modality of teleworking impacts the balance between work and personal life, as well as job satisfaction in relation to emotional well-being. For convenience, a non-probabilistic sampling model was used to carry out this study, consisting of 381 participants. The results revealed that work-life balance is positively associated with job satisfaction, and that this relationship is mediated by emotional well-being. The results also revealed that the effect of the work/personal life balance on emotional well-being is affected by the type of telework performed, with higher levels of positive emotions found in the hybrid telework modality. This study may help organizations that seek to promote the well-being of employees through factors analysed herein, for example, the levels of interference between work and family, which can have an effect on the performance levels and in acquire the ability to respond more adequately to the needs of their employees.
Job satisfaction has been considered one of the most important topics for organisations. Therefore, understanding which factors influence it continues to arouse some curiosity. Among the numerous factors that influence job satisfaction, the balance in professional and personal life has been highlighted, namely regarding the interference between work and family, work flexibility, and work efficiency. This includes the connection of said balance with the emotional well-being of workers. Furthermore, the use of telework has been greatly encouraged during the pandemic period we have been experiencing, so it is important to analyse to what extent this work context shapes the effect of that balance. Although there are different types of telework, two were used in this study: 100% telework and telework combined with face-to-face work (hybrid mode). Thus, this study aimed to deepen the investigation on how the modality of teleworking impacts the balance between work and personal life, as well as job satisfaction in relation to emotional well-being. For convenience, a non-probabilistic sampling model was used to carry out this study, consisting of 381 participants. The results revealed that work-life balance is positively associated with job satisfaction, and that this relationship is mediated by emotional well-being. The results also revealed that the effect of the work/personal life balance on emotional well-being is affected by the type of telework performed, with higher levels of positive emotions found in the hybrid telework modality. This study may help organizations that seek to promote the well-being of employees through factors analysed herein, for example, the levels of interference between work and family, which can have an effect on the performance levels and in acquire the ability to respond more adequately to the needs of their employees.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto Universitário de Ciências Psicológicas, Sociais e da Vida, para obtenção do grau de Mestre na especialidade de Psicologia Social e das Organizações.
Keywords
Equilíbrio na vida profissional e pessoal Bem estar emocional Satisfação no trabalho modalidade de teletrabalho Work-life balance Emotional well-being Telework mode Job satisfaction