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Publication
Atingi o meu limite? Efeito do papel moderador das atividades de recuperação na relação entre exaustão emocional
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Abstract(s)
A presente investigação propõe-se a estudar o efeito moderador do papel das atividades de recuperação sobre a relação entre a exaustão emocional e as intenções de saída. Foi verificado na literatura que os indivíduos com vontade de abandonar a organização são, por vezes, aqueles que experienciam mais experiencias de stress. Do mesmo modo, um dos fatores que está na diminuição destes elevados níveis de stress são as atividades de recuperação.
Deste modo, foram criadas as seguintes hipóteses: 1) que a Exaustão Emocional tem uma associação positiva e significativa com as Intenções de Saída e 2) as Atividades de Recuperação têm um efeito moderador na relação entre a Exaustão Emocional e as Intenções de Saída.
Colaboraram neste estudo 152 participantes, sendo que apenas 106 praticavam atividades após o horário de trabalho.
Com os resultados obtidos, é possível afirmar que a exaustão emocional tem um impacto positivo e significativo nas Intenções de saída. Por outro lado, as atividades de recuperação não têm um papel moderador nesta relação.
Palavras-chaves: Intenções de saída; Exaustão Emocional; Burnout; Atividades de Recuperação; Efeito moderador
The present investigation proposes to study the moderating effect of the role of recovery activities on the relationship between emotional exhaustion and the intentions to leave the organization. It has been found in the literature that individuals who voluntarily exit an organization are undergoing an increasing amount of stress. Likewise, one of the factors that decreases these high levels of stress are the recovery activities. Thus, the following hypotheses were created: 1) that emotional exhaustion has a positive and significant association in turnover intentions; and 2) that recovery have a moderating effect on the relationship between emotional exhaustion and turnover intentions. In this study, participated by 152 participants, only 106 participants referred that practice activities after working hours. With the obtained results, it is possible to affirm that the emotional exhaustion has a positive and significant association in turnover intentions. On the other hand, recovery activities hasn´t a moderating effect in this relationship.
The present investigation proposes to study the moderating effect of the role of recovery activities on the relationship between emotional exhaustion and the intentions to leave the organization. It has been found in the literature that individuals who voluntarily exit an organization are undergoing an increasing amount of stress. Likewise, one of the factors that decreases these high levels of stress are the recovery activities. Thus, the following hypotheses were created: 1) that emotional exhaustion has a positive and significant association in turnover intentions; and 2) that recovery have a moderating effect on the relationship between emotional exhaustion and turnover intentions. In this study, participated by 152 participants, only 106 participants referred that practice activities after working hours. With the obtained results, it is possible to affirm that the emotional exhaustion has a positive and significant association in turnover intentions. On the other hand, recovery activities hasn´t a moderating effect in this relationship.
Description
Dissertação de Mestrado para obtenção de grau de Mestre
na especialidade de Psicologia Social e das Organizações
Keywords
Intenções de saída Exaustão emocional Burnout Atividades de recuperação Efeito moderador Turnover Burnout Emotional exhaustion Recovey Moderating effect