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Human resources management, citizenship behavior, and turnover intention in the portuguese public administration

dc.contributor.authorCesário, Francisco José Santos
dc.contributor.authorMagalhães, Sara Serra De
dc.date.accessioned2016-12-28T18:30:18Z
dc.date.available2016-12-28T18:30:18Z
dc.date.issued2016
dc.description.abstractFramed by a social exchange perspective, this study address the issue of whether positive employees’ perceptions about human resource management practices influence positive attitudes and behaviour. We hypothesize that human resource management practices (HRMP) have a significant negative effect on intention to voluntary leave the organization and a positive effect on organizational citizenship behaviour (OCB), and that OCB could mediate the relationship between HRMP and turnover intention. A sample of 165 employees from the Portuguese public administration participated in the study. Data was analysed through descriptive statistics, confirmatory factor analysis and hypotheses were tested using single and multiple linear regressions. Results indicate that HRMP is positively associated with OCB, but only internal communication practice is highly valued by Portuguese public employees and successfully predicts OCB. HRMP also show a positive association with turnover intention but only celebration and recognition practices are predictors of turnover intention. Contrary to our hypothesis OCB did not acted as mediator between HRMP and turnover intention. Some suggestions on managerial human resource practices were proposed as well as some main questions raised in the Portuguese public administration context.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationInternational Journal of Public Administration, 1-10. Doi: 10.1080/01900692.2016.1242609pt_PT
dc.identifier.doi10.1080/01900692.2016.1242609pt_PT
dc.identifier.issn0190-0692
dc.identifier.urihttp://hdl.handle.net/10400.12/5176
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherTaylor & Francispt_PT
dc.relation.publisherversionhttp://www.tandfonline.com/doi/full/10.1080/01900692.2016.1242609pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectHuman resources managementpt_PT
dc.subjectOrganizational citizenship behaviorpt_PT
dc.subjectPublic administrationpt_PT
dc.subjectTurnover intentionpt_PT
dc.titleHuman resources management, citizenship behavior, and turnover intention in the portuguese public administrationpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceUnited Kingdompt_PT
oaire.citation.endPage10pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleInternational Journal of Public Administrationpt_PT
person.familyNameCesário
person.givenNameFrancisco
person.identifier.ciencia-idF01F-23E8-4DB3
person.identifier.orcid0000-0002-0895-017X
person.identifier.ridJ-3140-2015
person.identifier.scopus-author-id55338221100
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationa96ee28c-c790-4a46-afbb-f9f79e9ac86d
relation.isAuthorOfPublication.latestForDiscoverya96ee28c-c790-4a46-afbb-f9f79e9ac86d

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