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The impact of community resilience, well-being, and community attachment on human service workers’ burnout

datacite.subject.fosCiências Sociais::Psicologia
datacite.subject.sdg03:Saúde de Qualidade
dc.contributor.authorHenriques, Joana
dc.contributor.authorLuís, Sílvia
dc.contributor.authorRivero, Catarina
dc.contributor.authorGonçalves, Sónia P
dc.contributor.authorTavares, Lara Patrício
dc.contributor.authorMarujo, Helena Á
dc.date.accessioned2025-11-25T18:46:21Z
dc.date.available2025-11-25T18:46:21Z
dc.date.issued2024-01-10
dc.description.abstractBurnout has become an increasingly prevalent condition, especially affecting professionals in direct contact with clients. Human service workers (HSWs) have quite emotionally taxing jobs supporting vulnerable groups. In developing a close relationship with the communities they work with, it could be possible that community-related variables have an impact on HSWs’ burnout. We aim to analyze the prevalence of burnout in a sample of HSWs from Portugal and the role of community resilience as a predictor of their burnout, as well as explore if their subjective well-being and community attachment could explain the relationship between community resilience and burnout, during the COVID-19 pandemic. Data were collected through an online questionnaire between August 2020 and January 2021 ( N = 598). Results indicate that HSWs presented medium to low levels of burnout, although 8.9% presented high levels. Those who reported lower levels of burnout perceived higher community resilience and had much higher well-being and community attachment. Findings point to community resilience having a significant direct effect on burnout and also an indirect effect, which was explained by subjective well-being and community attachment. Results seem to suggest that this sample's low-medium levels of burnout could be linked to the benefit of experiencing high community attachment and working in communities with high resilience, which consequently impacted their well-being and burnout. This highlights the crucial role of the work context in professionals’ mental health, showing that a broader context needs to be considered in professional mental health promotion programs.por
dc.description.sponsorshipFundação para a Ciência e Tecnologia - FCT
dc.identifier.citationLuís, S., Henriques, J., Rivero, C., Gonçalves, S. P., Tavares, L. P., & Marujo, H. Á. (2024). The impact of community resilience, well-being, and community attachment on human service workers’ burnout. Journal of Social Work, 24(3), 322–338. https://doi.org/10.1177/14680173231225113
dc.identifier.doi10.1177/14680173231225113
dc.identifier.issn1468-0173
dc.identifier.issn1741-296X
dc.identifier.urihttp://hdl.handle.net/10400.12/13666
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSAGE Publications
dc.relationUIDP/00713/2021
dc.relationUIDB/05380/2020
dc.relation.ispartofJournal of Social Work
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectSocial work
dc.subjectHuman service workers
dc.subjectcommunity services
dc.subjecthuman services
dc.subjectcommunity work
dc.subjectmental health
dc.titleThe impact of community resilience, well-being, and community attachment on human service workers’ burnouteng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage338
oaire.citation.issue3
oaire.citation.startPage322
oaire.citation.titleJournal of Social Work
oaire.citation.volume24
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85

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