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Publication
O impacto das fotografias e dos nomes e apelidos nos currículos no processo de seleção
Authors
Advisor(s)
Abstract(s)
De acordo com a literatura sobre o tema da discriminação, ainda existe
comportamento discriminatório por parte dos empregadores e recrutadores no meio
organizacional. São diversos os países que há já vários anos reforçam a importância da
investigação da discriminação no meio laboral e no processo de recrutamento e seleção, com
objetivo de encontrar estratégias para poder combater este tipo de comportamento. Desta
forma, o presente estudo tem por objetivo entender se atualmente em Portugal a
discriminação no processo de seleção ainda é recorrente tendo por base a imagem do
candidato ser ou não revelada ou até mesmo se existem favorecimentos no momento da
tomada de decisão ao considerar o nome e o apelido como fatores relevantes para o mesmo
efeito tanto em funções de back office como em funções de front office. A amostra conta
com 130 participantes. Os resultados da presente investigação sugerem que tanto numa
função de back office como numa função de front office ter uma fotografia no currículo acaba
por ter um impacto mais positivo no processo de seleção principalmente quando se tratam
de funções de front office, acabando por favorecer esses mesmos candidatos que colocam
fotografia. Quanto ao possível favorecimento dos candidatos com nomes considerados de
classe social mais elevada, não foram verificadas vantagens nem desvantagens para o seu
processo de seleção em nenhum dos tipos de funções para o qual se candidatam, sendo que
ter ou não ter fotografia no CV revela ser sim o fator que mais relevância tem.
ABSTRACT: According to the literature on the subject of discrimination, there is still discriminatory behavior on the part of employers and recruiters in the organizational environment. Several countries have for several years reinforced the importance of investigating discrimination in the workplace and in the recruitment and selection process, with the aim of finding strategies to combat this type of behavior. In this way, the present study aims to understand whether currently in Portugal discrimination in the selection process is still recurrent based on whether or not the candidate's image is revealed or even if there are favors at the time of decision making when considering the first name and last name as relevant factors to the same effect in both back office and front office roles. The sample has 130 participants. The results of the present investigation suggest that both in a back office role and in a front office role, having a photograph on the resume ends up having a more positive impact on the selection process, especially when it comes to front office roles, ultimately favoring these same candidates who include photo. As for the possible favoring of candidates with names considered to be of a higher social class, there were no advantages or disadvantages for their selection process in any of the types of positions for which they are applying, and having or not having a photograph on the CV reveals to be the most important factor.
ABSTRACT: According to the literature on the subject of discrimination, there is still discriminatory behavior on the part of employers and recruiters in the organizational environment. Several countries have for several years reinforced the importance of investigating discrimination in the workplace and in the recruitment and selection process, with the aim of finding strategies to combat this type of behavior. In this way, the present study aims to understand whether currently in Portugal discrimination in the selection process is still recurrent based on whether or not the candidate's image is revealed or even if there are favors at the time of decision making when considering the first name and last name as relevant factors to the same effect in both back office and front office roles. The sample has 130 participants. The results of the present investigation suggest that both in a back office role and in a front office role, having a photograph on the resume ends up having a more positive impact on the selection process, especially when it comes to front office roles, ultimately favoring these same candidates who include photo. As for the possible favoring of candidates with names considered to be of a higher social class, there were no advantages or disadvantages for their selection process in any of the types of positions for which they are applying, and having or not having a photograph on the CV reveals to be the most important factor.
Description
Dissertação de Mestrado apresentada
no ISPA – Instituto Universitário para obtenção
do grau de Mestre na especialidade de
Psicologia Social e das Organizações.
Keywords
Discriminação Formação de impressões Estereótipos Recrutamento Seleção Name-Blind CV Discrimination Impression formation Stereotypes Recruitment Selection