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O impacto da inteligĂȘncia cultural no desempenho em contextos organizacionais multiculturais
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Abstract(s)
O intuito do presente estudo Ă© analisar o impacto da InteligĂȘncia Cultural no Desempenho laboral, bem como averiguar se o efeito do contacto com trabalhadores de outras nacionalidades e a vivĂȘncia noutros paĂses estabelece uma associação positiva com a InteligĂȘncia Cultural. Por fim, decidiu-se verificar se existe um efeito moderador na associação entre a inteligĂȘncia Cultural e o Desempenho atravĂ©s do contacto com trabalhadores de noutras nacionalidades e da vivĂȘncia noutros paĂses, atravĂ©s de cinco hipĂłteses formuladas.
A amostra desta investigação contou com a participação voluntĂĄria de 163 colaboradores pertencentes Ă população portuguesa, com locais de trabalho e habilitaçÔes literĂĄrias distintas. Os resultados obtidos revelam que existe uma associação positiva e significativa entre a InteligĂȘncia Cultural e o Desempenho, como jĂĄ se esperava, e a associação entre o contacto com trabalhadores de outras nacionalidades e o facto de ter vivido noutros paĂses e o desempenho Ă© positiva e significativa. Finalmente, os resultados obtidos indicam que o contacto com trabalhadores de outras nacionalidades e a vivĂȘncia noutros paĂses nĂŁo desempenham um papel moderador na associação estabelecida entre a InteligĂȘncia Cultural e o Desempenho.
The purpose of the present study is to explore the impact of Cultural Intelligence in the Workplace Performance, as well as to examine if being in contact with co-workers from different nationalities and living in other countries establish a positive association with Cultural intelligence. Finally, we decided to verify the moderator effect of being in contact with co-workers from different nationalities and living in other countries in the relationship between Cultural Inteligence, by suggesting five hypotheses. In this investigation, voluntarily participated 163 workers from the Portuguese population, with different workplaces and academic qualifications. The results revealed that there is a positive and significant relationship between Cultural Intelligence and Workplace Performance, as we expected, and the association between contact with co-workers from different nationalities and the fact of experience living in other countries and workplace performance is significative and positive. Finally, the results show that contact with co-workers from different nationalities and experience living in other countries did not play a role in moderating the association between Cultural Intelligence and Workplace Performance.
The purpose of the present study is to explore the impact of Cultural Intelligence in the Workplace Performance, as well as to examine if being in contact with co-workers from different nationalities and living in other countries establish a positive association with Cultural intelligence. Finally, we decided to verify the moderator effect of being in contact with co-workers from different nationalities and living in other countries in the relationship between Cultural Inteligence, by suggesting five hypotheses. In this investigation, voluntarily participated 163 workers from the Portuguese population, with different workplaces and academic qualifications. The results revealed that there is a positive and significant relationship between Cultural Intelligence and Workplace Performance, as we expected, and the association between contact with co-workers from different nationalities and the fact of experience living in other countries and workplace performance is significative and positive. Finally, the results show that contact with co-workers from different nationalities and experience living in other countries did not play a role in moderating the association between Cultural Intelligence and Workplace Performance.
Description
Dissertação de Mestrado apresentada no ISPA â Instituto UniversitĂĄrio de CiĂȘncias PsicolĂłgicas, Sociais e da Vida, para obtenção do grau de Mestre na especialidade de Psicologia Social e das OrganizaçÔes
Keywords
InteligĂȘncia cultural Desempenho laboral Cultural intelligence Workplace performance