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Publication
Percepção do suporte organizacional em hospitais públicos: Estudo em enfermeiros
Advisor(s)
Abstract(s)
O interesse por estudar factores organizacionais que
perspectivem compreender a intensidade e estabilidade
da dedicação do indivíduo à organização, baseia-se no
pressuposto da existência de uma associação desses
factores a variáveis consideradas importantes para o
aumento da eficácia e da produtividade organizacional.
Os empregados constroem uma convicção relativa ao
comportamento da organização para consigo e numa
perspectiva social da troca, quando percebem um nível
elevado de suporte organizacional sentem possivelmente
uma obrigação de “recompensar” a organização.
O trabalho empírico centra-se na percepção de
suporte organziacional de enfermeiros, analisando a
relação entre algumas variáveis sócio-demográficas e
profissionais e essa percepção.
A amostra é constituída por 1027 enfermeiros de
três unidades hospitalares do sector público administrativo.
A ‘percepção do suporte organizacional’
apresenta, numa escala de 1 a 5, um valor médio de
2.82±66, encontrando-se diferentes níveis nos três
hospitais. Os enfermeiros com mais idade, com mais
tempo na profissão e com mais tempo na instituição
revelam melhor percepção de suporte organziacional.
As enfermeiras percepcionam melhor suporte que os
enfermeiros. Entre as categorias profissionais não se
encontrou diferença estatisticamente significativa na
percepção do suporte organizacional.
ABSTRACT: The interest for studying organizational factors that aim to understand the strength and stability of the individual’s attachment to the organization is based on the assumption of the existence is an association of these factors to the variables considered important to organizational efficiency and productivity. Employees creat a conviction related to the behavior of the organization towards them. In a social perspective of the exchange, employees who perceive a high level of organizational support may feel an obligation “to reward” the organization. This research centers in the perceived organizational support of nurses, and it analyses the relation ship between demographic and professional variables and this perception. The sample consists of 1027 nurses working in three hospital units, in the governance public sector. The perceived organizational support is in average 2.82±.66 (in a 5 point scale). Different levels of perceived organizational support were identified in the three hospitals. The older nurses who have been longer in the profession and in the institution disclose better perceived organziacional support. Females nurses perceive better organizational support than male nurses., No statistically significant difference was found, among the professional categories.
ABSTRACT: The interest for studying organizational factors that aim to understand the strength and stability of the individual’s attachment to the organization is based on the assumption of the existence is an association of these factors to the variables considered important to organizational efficiency and productivity. Employees creat a conviction related to the behavior of the organization towards them. In a social perspective of the exchange, employees who perceive a high level of organizational support may feel an obligation “to reward” the organization. This research centers in the perceived organizational support of nurses, and it analyses the relation ship between demographic and professional variables and this perception. The sample consists of 1027 nurses working in three hospital units, in the governance public sector. The perceived organizational support is in average 2.82±.66 (in a 5 point scale). Different levels of perceived organizational support were identified in the three hospitals. The older nurses who have been longer in the profession and in the institution disclose better perceived organziacional support. Females nurses perceive better organizational support than male nurses., No statistically significant difference was found, among the professional categories.
Description
Keywords
Enfermeiros Hospitais Percepção do suporte organizacional Hospitals Nurses Perceived organizational support
Citation
Análise Psicológica, 26(4), 697-706
Publisher
Instituto Superior de Psicologia Aplicada