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Publication
Regulação emocional e performance adaptativa em profissionais de saúde e de socorro
Advisor(s)
Abstract(s)
Nos dias de hoje a competição, a globalização e as mudanças tecnológicas impõem a
necessidade de respostas flexíveis e as equipas de trabalho enfrentam desafios diários devendo,
por isso, mostrar-se capazes de se adaptar face às suas ações e interações de forma a terem um
desempenho eficaz. Neste ambiente volátil e dinâmico, o processo através do qual os indivíduos
alteram as suas emoções, a sua resposta a essas emoções ou as situações que propiciam
emoções, com vista a responder de forma apropriada às exigências do ambiente, torna-se
indispensável. Este processo denomina-se regulação emocional. O presente estudo tem como
objetivo perceber a relação entre diferentes estratégias de regulação emocional, nomeadamente
reavaliação cognitiva e supressão emocional, e a performance adaptativa. A amostra que
compõe o estudo envolveu a participação de um total de 352 profissionais de saúde e de socorro.
Estes foram avaliados através de respostas a um questionário que inclui o Questionário de
Regulação Emocional e a escala de Performance Adaptativa. Os resultados obtidos mostram
que as duas estratégias de regulação emocional se relacionam de forma positiva com a
performance adaptativa, não tendo sido corroboradas as hipóteses. O estudo apresenta
limitações, que conduzem a propostas de estudos futuros e ainda são apresentadas implicações
teóricas e práticas
Today's competition, globalization, and technological changes impose the need for flexible responses, and work teams face daily challenges and must therefore be able to adapt to their actions and interactions in order to perform effectively. In this volatile and dynamic environment, the process by which individuals change their emotions, their response to those emotions, or the situations that foster emotions, in order to respond appropriately to the demands of the environment becomes indispensable. This process is called emotion regulation. The present study aims to understand the relationship between different emotion regulation strategies, namely cognitive reappraisal and expressive suppression, and adaptive performance. The sample comprising the study involved the participation of a total of 352 health care and rescue professionals. They were assessed through responses to a questionnaire that includes the Adaptive Performance Scale and the Emotional Regulation Questionnaire. The results obtained show that the two emotion regulation strategies are positively related to adaptive performance, but the hypotheses were not corroborated. The study has limitations, which lead to proposals for future studies, and also has theoretical and practical implications.
Today's competition, globalization, and technological changes impose the need for flexible responses, and work teams face daily challenges and must therefore be able to adapt to their actions and interactions in order to perform effectively. In this volatile and dynamic environment, the process by which individuals change their emotions, their response to those emotions, or the situations that foster emotions, in order to respond appropriately to the demands of the environment becomes indispensable. This process is called emotion regulation. The present study aims to understand the relationship between different emotion regulation strategies, namely cognitive reappraisal and expressive suppression, and adaptive performance. The sample comprising the study involved the participation of a total of 352 health care and rescue professionals. They were assessed through responses to a questionnaire that includes the Adaptive Performance Scale and the Emotional Regulation Questionnaire. The results obtained show that the two emotion regulation strategies are positively related to adaptive performance, but the hypotheses were not corroborated. The study has limitations, which lead to proposals for future studies, and also has theoretical and practical implications.
Description
Dissertação de Mestrado apresentada no ISPA – Instituto
Universitário para obtenção do grau de Mestre
na especialidade de Psicologia Social e das
Organizações.
Keywords
Regulação emocional Reavaliação cognitiva Supressão emocional Performance adaptativa Emotion regulation Cognitive reappraisal Expressive suppression Adaptative performance