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Impacto do acolhimento no desempenho: Uma relação mediada pelo ajustamento
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Abstract(s)
O presente estudo tem como foco principal o processo de acolhimento de novos colaboradores (Onboarding) e estuda as relações entre as táticas de acolhimento e o Desempenho. Pretende-se averiguar a existência das relações entre o acolhimento realizado pela organização, pelos colegas, e pelas chefias nos comportamentos de cidadania organizacional orientado para o individuo e para a organização como também o seu desempenho na tarefa. Pretende-se ainda perceber se estas relações são mediadas pelo Person-Job Fit e Person-Organization Fit.
A amostra do estudo inclui 165 participantes da população trabalhadora em Portugal. A recolha de dados foi realizada através de um questionário online composto por 4 escalas: escala de Onboarding, escalas de Person-Job Fit e Person-Organization Fit e escala de desempenho auto percecionado. Observa-se nos resultados uma existência de um efeito de mediação total por parte do Person-Job Fit na relação entre o Acolhimento pelas Chefias. Existe ainda um efeito de mediação parcial por parte do Person-Job Fit no Desempenho da Tarefa e ainda na relação entre o Acolhimento pelas Chefias
ABSTRACT: This study is focusing on the Onboarding process. The objective of this investigation is to study the effect of organizational socialization tactics have on Performance. It is analysed if there are existing relationships between induction tactics used by organization, work colleagues, and supervisors on task performance and organizational citizenship behaviours. It is also tested if the existing relationships are mediated by Person-Job Fit and Person-Organization Fit. The study was conducted with 165 participants working in Portugal between the ages of 16 and 69. The sampling method usesd a snowball approach by spreading a online questionnaire through social networks The questionnaire included 4 scales: Onboarding, Person-Job Fit, Person-Organization Fit and Performance. The results show a total mediation effect by the variable Person-Job Fit on the relationship between Induction tactics used by supervisors and task performance as well as a partial mediation by Person-Job Fit on the relationship between Supervisor induction tactics and Organizational Citizenship Behaviours directed at Individuals.
ABSTRACT: This study is focusing on the Onboarding process. The objective of this investigation is to study the effect of organizational socialization tactics have on Performance. It is analysed if there are existing relationships between induction tactics used by organization, work colleagues, and supervisors on task performance and organizational citizenship behaviours. It is also tested if the existing relationships are mediated by Person-Job Fit and Person-Organization Fit. The study was conducted with 165 participants working in Portugal between the ages of 16 and 69. The sampling method usesd a snowball approach by spreading a online questionnaire through social networks The questionnaire included 4 scales: Onboarding, Person-Job Fit, Person-Organization Fit and Performance. The results show a total mediation effect by the variable Person-Job Fit on the relationship between Induction tactics used by supervisors and task performance as well as a partial mediation by Person-Job Fit on the relationship between Supervisor induction tactics and Organizational Citizenship Behaviours directed at Individuals.
Description
Dissertação de Mestrado
apresentada no ISPA –
Instituto Universitário para obtenção de grau de Mestre
na especialidade de Psicologia Social e das Organizações
Keywords
Programas de acolhimento e integração Desempenho Ajustamento à função Ajustamento à organização Onboarding Performance Person-job fit Person-organization-fit Mediation