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Publication
Como as pessoas gerem o conflito nas organizações: Estratégias individuais negociais
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Authors
Advisor(s)
Abstract(s)
Neste artigo pretende-se abordar o tema da gestão
de conflito, especialmente no que se refere ao contexto
empresarial. Assim, define-se o que é o conflito, quais
as fontes de conflito, alguns factores condicionantes
do conflito, as melhores estratégias para lidar com o
conflito nas empresas (o que dá mais rendimento) e
algumas conclusões sobre o tema. Relaciona-se ainda
as concepções de conflito e as estratégias de gestão do
mesmo com várias culturas organizacionais.
The topic of the management of conflict, specifically in a business context, is discussed in this article. A definition of conflict is presented, as well as the different styles of leading with conflict. The sources of conflict, the best strategies for dealing with conflict and conclusions on the topic are also presented. The concept of conflict and management strategies in an organizational cultural context is also discussed
The topic of the management of conflict, specifically in a business context, is discussed in this article. A definition of conflict is presented, as well as the different styles of leading with conflict. The sources of conflict, the best strategies for dealing with conflict and conclusions on the topic are also presented. The concept of conflict and management strategies in an organizational cultural context is also discussed
Description
Keywords
Conflito Estilos de conflito Estilos interpessoais Conflict Conflict styles Interpersonal styles
Citation
Análise Psicológica, 25 (2), 295-305.
Publisher
ISPA – Instituto Universitário